Resort Details
- Pool BarWhether you're basking in the Mexico sun or taking a refreshing dip in our pool, take advantage of our Pool Bar to stay energized throughout your fun-filled afternoon. Treat yourself to flavorsome deli snacks as you make a splash with friends.
- The Eatery Bistro & RestauranteEnhance your travel adventures with our downtown Cancun hotel with breakfast, lunch and dinner dishes at our hotel restaurant. With our skilled chef's creativity, enliven your dining experience with Mexican elements blended with international cuisine.
- Toastina Sports BarAfter a day of exploring Quintana Roo attractions, unwind in our sports bar in Cancun, Toastina, where you can enjoy snacks and entertainment on our eight LCD TVs. Our Best Brews? program offers local, regional and imported beers, plus spirits.
- 24-hour front desk
- Accessible facilities
- Accessible parking
- BBQ/Picnic area
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- BBQ/Picnic area
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Continental breakfast†
- Currency exchange, Offsite†
- Dinner delivery service from local restaurant, Offsite†
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Grocery shopping service available
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Ice machine
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Shoe shine stand†
- Travel agency†
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Copier
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Children's program, offsite †
- Cancun Center
- Coco Bongo
- Local Market
- La Isla Shopping Mall
- Mandala
- Chichen Itza Tour
- Mayan Museum of Cancun
- ScubaCaribe
- Playa Coral Cancun
- Eknx Tours
- Playa Delfines
- Torre Escenica
- Playa Marlin
- Dolphinaris Cancun
- Coco Bongo
- Mandala
- Flats Slam Adventures
- Cancun
- Cancun
- Xenses Park
- Xplor Park
- XCARET
- Xel - Ha
- Xochimilco
- Xavage Park
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Quick stay, Great Service
Was only passing through for one night. The staff was very welcoming and made me feel special. Appreciated the hand written welcome note and small chocolates. The on site restaurant and drinks were above average as well. I would definitely stay here on my next trip.
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Wonderful experience
Excellent service, delicious breakfast and great Alejandro at the reception! The position is perfect between the airport and the centre, the structure and the rooms are really confortable. We had a wonderful time here in Four Points and we hope to come back.
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Great Experience for a Platinum Traveler
My 10th time in Cancun with my most recent stays being with Marriott. This is my first time at Four Points by Sheraton and we are really impressed. Our reception by Alejandro was the best. We arrived early and he literally bent over backwards to get us a room. House keeping was great with Ms. Yeli taking care of us. Room temperature was excellent and the rooms provide ample space for storage. The king size bed was very comfortable. The buffet breakfast was great. Every day something different to add to the eggs and sausage or bacon. We were treated well by all of the staff but especially by Ms. Elisa, Sergio, Gerardo and Henry. In summary: We are coming back!!
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It was great!
Really enjoyed the stay! The guys at the front desk were great and very helpful. The rooms were cleaned every single day and never had to ask. I really loved the pool here as well. Both of the restaurants were great and they have wonderful food.
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Great amenities, clean and safe
Staff was super helpful, Very nice, clean awesome infinity pool with bar, workout facility and steam room, located 15 minutes from the hotel district, Short 10 minute ride from the airport, Two restaurants on location, atm, accommodation for Bonvoy members
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $40 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Pet Policy : Pets Allowed: USD 50.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 44.0 pounds