GR Solaris Caribe is the product of a fusion of the Mexican and Moroccan architectonic inheritance, featuring 122 luxurious guestrooms and suites, most with breathtaking ocean or lagoon views and balcony.
Fine woods, marble, quarry stone, white cupolas and precious crafts and textures make this private resort unique in all Cancun and the Mexican Caribbean.
Location
Cancun - BeachProperty Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8570 reviews
-
Dec 26, 2024My Worst Experience Ever
This hotel has no sunlight anymore. A big building id being constructed by the pool and the whole pool is covered by shadow for most of the day. Crazy enough that building shadows the beach for the afternoon too. Very old building with a lot of issues that affect your stay. Clogged drainage with bad smell in the bathroom all the time. Leaking toilet. Low water pressure. Old and hard to set up AC. One evelvator was out of service one day after I arrived and never got fixed during my stay (9 days) casuing 5 minutes line up to get into elevator each way. Basic and unfresh food. Very very basic options that never changed from day to day or from lunch to dinner. I would say it was the worst of worst. We all got sick from their food too. Resturant crew were very rude and impolite. We asked to sit together (group of 8) and they never accomodated that during our 9 days stay. Also for any basic need like a coffee or the secret small plate of bacon from the back ( hahaha) they explicitly ask for tip. Like a hashbrown costs you 5 dollars there because it is too luxury for this hotels buffet and they need to go to the back and get you a separate special plate of two hashbrowns for 5 dollars Unsafe. If you walk away from your staffs, they will be gone. Shuttle is not available , you beed to pay north of 100 USD to hotel or back to airport. Steak didning options are not free a f cost you almost similar ehat you pay in the US. I have been to many many all inclusive places before and this was the worst of the worst experience. Alvoid it by all means
-
Dec 26, 2024Rio parrot dance
Rio parrot dance was great. It's was color full and great energetic performance. Well dance 🩰,.....musical dance performance,..,.........😊................................................... To do go to do go you did to go go to do go to go to go go to go go go to go go to go to go go to go to go to go to go to the to to go to go to go to go to go to go j hi to you to go to go to go to go
-
Dec 26, 2024
Avoid this place
A large hotel is being built next door which blocks sun in the pools and the beach. They charged us extra for a room with view only to find out the view is the construction site. One of the elevators was broken for the entire week causing long waits to go upstairs. The only practical food option was the buffet because the restaurants were almost always fully booked by the members. Buffer food was the same everyday and very limited. There was a wait time for the buffer. Staff was rude and in many occasions asked us to pay them to do basic service. They rudely rejected our request to sit together for the whole family - we had to eat separately for the vacation we planned together. Avoid this place.
-
Dec 23, 2024Dissappointed
This trip was fun, but the resort was just ok. We couldn't get reservations to most of the restaurants, even though they were empty. There were certain parties we couldn't get into because it was "members only". The food has zero flavor. We went to the front desk to ask about restaurant reservations and were told that it wasn't handled by the hotel, and they couldn't help us. This hotel isn't very close to all the activities, or downtown, so if you're looking for that you need to go up the island a little further. The place is nice, the people were nice. We were just disappointed in how hard it was to get reservations to empty restaurants and the quality of the food.
-
Dec 23, 2024
Fantastic stay!! Would highly recommend for families.
Fantastic resort! Staff were very friendly & helpful. The rooms & venue are super clean. Right on the beach. The buffets had a lot of great options. Our family really enjoyed the evening shows as well. The location is a short trip away from the nightlife. Would stay here again!