Fronting a pristine strip of white-sand beach overlooking the Caribbean, this inviting hotel provides the perfect setting for fun in the sun. Offering a fully-equipped gym, a spa, tennis courts, daily activities, nightly entertainment and comfortable accommodations, guests of all ages will enjoy stays at this polished getaway.

Location

Cancun, Mexico
Cancun Airport (CUN)

Property Information

Year Built: 2004
Last Renovation: 2006
Floors: 7
Total rooms: 306

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The hotel has ongoing construction.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8559 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic stay

    The food sis fantastic. While preferences very from person to person I believe the food was great. Staff is very attentive and the resort is very clean. Staff is co stable performing "freshing-up" maintenance to paint and other things to make sure this resort is a paradise. I would strongly recommend. Our family has stayed at many resorts throughout the Caribbean and this one did not disappoint.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice resort, front desk issues

    Overall pleased with the resort. Very clean, good food choices and the wait staff was stellar. However, we were very disappointed with the customer service at the front desk. At check in and through out our stay, little effort towards being helpful, no smiles or sincere greetings. The young lady that checked us out was kind and efficient.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time had by all

    The kids club is amazing! A special thank you to Bel, Crissel and Monty; the girls loved doing crafts and spending time with you! It was a great downtime for them away from the sun and heat. The entertainment team and the night shows are also top notch. The Disney show is must see the kids loved it 😍

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun and exciting- HAPPY PLACE!

    We had a great dining experience. Angel attending to our needs.Truly, a good employee is such a treasure. After our dinner, we head to watch the live show in the theatre. It’s such a marvellous performance. Dancers/drag queens were highly talented. We had a chance to meet Salvador and Katya for the night. Take some photos and had a chat. They indeed had a strong passion on what they’re doing. We’re lucky to witnessed it for the night. As my nieces said - It’s a magical night. Filled with fun, excitement and happiness. Keep up the great work. Thank you! 🤩

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous place to go

    This place is a fantastic place to go on vacation. A few of the employees there were Israel, Emmanuel, Gracie, Jerry and Ruben. They were so welcoming and sweet to everyone. The entertainment was terrific and the atmosphere was so inviting. I would 100 percent go again!!

    Dec 19, 2024