Location
Puerto Plata - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7945 reviews
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Nov 19, 2024Excellent resort
My first experience at this resort exceeded all my expectations It was clean, friendly, loads of entertainment with delicious food and drinks. I really enjoyed the yoga classes with Cathy and the aqua fit with Henri . I would def come back to this resort
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Nov 18, 2024
Beautiful Resort !!! Best vacay !!! Staff went over and above to make my vacation excellent❤️
This resort exceeded my expectations in every way ! Great food. Friendly Staff. Clean rooms. Lots of great entertainment and I really enjoyed the daily yoga and fitness classes. The staff really go out of their way to make everyone’s vacation great. I highly recommend this resort ! I can’t wait to return.
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Nov 17, 2024A great week!
What a week! It was a great time relaxing, very well organized. I have to say the entertainers, Henry and Carlos know how to get you moving and involved! What a great couple of guys. Pool bar was good, and drinks were definitely a hit. Buffet was always different with selections
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Nov 13, 2024
vacations with a kids
First I want to clarify that we loved the resort, I went with my husband and 5-year-old son for 2 weeks. My son has autism so the routine for him was key and it helped him a lot to be in the same place with the same people every day. the staff is very nice, they were very nice to us and my son, but sometimes I think they are assigned too many tasks and you can see that they are always running around and sometimes made me feel sorry for them, especially the people in the kitchen. The resort is not that big and I especially liked that because I didn't have to walk long distances to go where I wanted to. I especially want to thank the staff who were very kind to me and my family. I must especially mention Germania (she cleaned the rooms), Andrea (served drinks at the pool), Carlos (entertainment), Marianne (kids club), and Wilenni (towels), they made my stay very pleasant and special. Maybe the only thing that was not to my liking was the weekends, the hotel was full of events such as weddings, cruises, and daily passes, and everything was full, I think the space is not big enough to receive all that amount of people on weekends, as it is a small resort and I saw that they schedule many extra activities and for me that was not pleasant. You had to wait in line for everything, there were no lounge chairs and even ordering a drink was complicated from Friday to Sunday. To go to eat the tables were full, and lines to order food and even water, it would be ideal to only go during the week and not have to wait on weekends lol. Otherwise great.
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Nov 09, 2024
Good experience at Gran Ventana
We had a great time at Gran Ventana in D. R. We escaped the cold and found a hotel with warming welcoming staff. From the lady who cleaned our room to the servers at the bars and restaurant all tried to make our stay a pleasant one. We rested at the beach, participated in yoga classes (great instructor), pool activities and had long walks along the beach. The food was good and varied and the shows entertaining.