Bahia Principe Grand La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5758 reviews

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  Vacation Week

  We had a few miscommunications with staff over getting taxis booked, dinner reservations, housekeeping schedule but nothing major. The rooms are dated and need an update but we didn't spend a lot of time in the room. One quick update they could make that isn't a huge investment are the kayaks and paddleboards available for use. They are old, paddles are broken, and it really made you not want to bother. The pool area is lovely and the staff did a lot of fun activities for kids. Even a foam cannon at one point which the kids loved.

  Feb 24, 2025
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  1 Day Pass - Avoid!!!!!!! February 2025

  Extremely disappointed with our one-day pass at Bahia Principe. We purchased a one-day admission for two persons at a cost of 85 US dollars each. This allowed us to experience the resort from 10:00 AM to 5:00 PM. We arrived at 11:03; the entry process was, to put it mildly, chaotic. You must first contact the resort and endure a wait of almost 30 minutes to converse with a representative. Upon your conversation with them, they will collect your information and inform the primary guards. Subsequently, you will obtain entrance to the resort. The situation deteriorated after our arrival. All areas and locations on the adult side were occupied. We subsequently choose to transition to the family section, which is OK; however, we incurred additional costs for the adult side. Upon arriving in the family section of the resort, we scarcely locate two chairs by the pool. All chairs were occupied in both the adult and family sections of the beach. I suggested we maximize our experience, so we remained near the family area and the pool when we desired to be on the beach. At the conclusion of our day, we retrieved our IDS, and I wanted to meet with a manager. He never approached us to converse, which was really disrespectful. I did not seek a refund; I merely wanted to inform the complex that improvements are necessary.

  Feb 24, 2025
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  Not for me

  I would advise people to go elsewhere. There were some positives which included the food and the entertainment team. The team went out of the way to make sure that people had a good time with a variety of activities. The food in the restaurant and the snack bar was always very good. However, the rooms need quite a bit of updating in the grounds overall or lacking. It's simply is not a modern hotel if that's what you're looking for. In addition, while many of the staff members were pleasant and welcoming some like Denisse Calcano were grumpy and rude at the bar. I did have a good trip but that was because I just sat on the beach all day. For the hotel itself.... I would not return.

  Feb 23, 2025
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  Great Family vacation

  We stayed 2/12-2/18/25: check in was super easy, we really liked Darby. Ocean view room was beautiful, with a patio to sit outside. Beds were “full” sized, rooms were clean. Bottled water was never lacking. Buffet was excellent every time. Some dishes repeated but others did not. Plenty of choices. Huge bread section, many dessert choices including ice cream, cakes, fruit, etc. We loved our Waiter Oscar. He helped make my daughter’s birthday extra special. We only went to one show, the co us one, and the performances were amazing, especially the strong men we didn’t find the drinks weak at all, in fact I had to tell a couple bartenders to ease up on the rum. We went to the French and Italian restaurants 1x ea and they were good as well. The pool was a bit chilly but once you got in it was fine Luis and Roberto at the pool bar are excellent and great personalities! I do wish there was a hot tub. The beach was nice but the water is not the teal blue. Sunset views were breathtaking! The girls looking to braid hair asked several times but a simple no gracias was all we had to say. My daughter and I went to the spa for the back and shoulders massage and we were pleased. The spa was beautiful and smelled amazing. My daughter did say she wished there were more things to do for teens but we did book 2 excursions through our shuttle company Amstar.

  Feb 23, 2025
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  It was wonderful, don't believe the bad reviews.

  We are absolutely delighted with our paradise experience. We were concerned after reading past reviews. The food and drink options were amazing, the weather was fabulous, the grounds are stunning, the service is outstanding, and the rooms are immaculate. There are plenty of activities to enjoy, both free of charge and at a cost. We are happy to spend our days lounging poolside or on the beach. 🏖🌴🍹✌️ Family side for couples is more than enough. We upgraded to black bands ($15/day per person); gives you access to Adult side pools/restaurants, not worth it in my mind. But the hubby wanted to eat at the Japanese restaurant, which was disappointing. The Italian restaurant was not great (no flavor), but the French restaurant was delicious. Hubby said he had the best steak there. Saw no mosquitos or jellyfish in February. Lots of sand wasps on the beach. The water off the beach is cloudy but calm. It was beautiful and warmer than the pools. Take a tour to get your Caribbean blue experience. Thursday evening there is a market that is set up in the lobby, great for souvenirs. Tip in USD or DOP. Bring your own larger cup as bar glasses are small. We brought 42 oz Yeti's and the fill lasted all day. Bring ear plugs as the music's base is loud at night. Pre arrange transportation from hotel/airport; we booked through Expedia. Book excursion tours there at the lobby kiosk by buffet. I found it cheaper there than on-line (Expedia/hotel website/Get your guide). We did Saona and Catalina Island. Both beautiful. Catalina was more calm, no rocky beaches, less loud, and no vendors. Another great resort to check out is Hilton La Romana.

  Feb 22, 2025