Location
La Romana - BeachProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5695 reviews-
Disappointing Hotel
Please be aware that on arrival you will be told that this hotel only has the 1 pool and 1 main restaurant. However there is a sister hotel on the same site called the Bouganville which offers 6 restaurants and 5 pools but to use their facilities you will need to pay an extra $15pppn. The site itself looks impressive with well maintained gardens and bright decor throughout. The staff were in abundance and approachable but be sure to tip the good ones as there is a tendency to favour other nationalities ahead of visitors from the UK. The rooms really need updating as they are very basic with some having a poor water supply which meant trickling showers and slow running basin water. Food left a lot to be desired and not consistent throughout our 14 day stay. Food that was meant to be hot was cold and be careful when you leave your table for another course because they might just clear your table including your drinks. Spanish speaking visitors were greeted more pleasantly with the restaurant staff and were always served more promptly. Be also aware that you have to deal with Timeshare/Privlege Club salespeople who are resident on site and are persistent to say the least. Power cuts were common place and be prepared to be bitten frequently with the local insect community either by the pool or in your bed. Entertainment was poor both outdoor and in the evening both of which should have been better. This was supposed to be my partner’s special birthday holiday but it’s been our biggest disappointment to date. Probably a 3 star at best. TUI personnel not helpful on arrival at the airport which was very intimidating with taxi drivers vying for your business. On the plus side, apart from the rain, the weather was good.
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Amazing Vacation
This resort is beautiful. The food is awesome. The rooms are spacious, and the beds are so comfortable. I cannot say enough about the staff at this hotel. Everyone goes out of there way to make your stay so pleasant. I will not list names, as I do not want to leave anyone out. From the reception to the buffet staff to the room cleaners and the bar staff, you are all amazing, and deserve to be commended. The beach is beautiful, even though the water is murky. I would recommend this resort to anyone
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Stay away! Water is not clear!
If you are looking for a clear water, stay away! Its very cloudy, you can see you hands or feet. Hotel is ok. But the water is not what you except when you go Caribbean. Hotel is not new, some of the rooms have very loud air conditioners. Food is ok.
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Great resort.
This is a great resort, the food presentation and creativity were impressive. There was good selection for those who are picky eaters. Staff is very friendly, resort is exceptionally clean. I give this resort a 9/10. For those who go for ocean swimming this may not be for you.
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If you want to snorkel off the beach where you stay, I do NOT recommend this resort.
If you want to snorkel off the beach at the place you stay, this resort is not for you. We could not see our hand in front of our face. We have lakes at home where the water is clearer. If you want a relaxing, low key vacation this would be great. The pool is made for lounging. And is shallow all around. The food at the specialty restaurants is wonderful. The entertainment is okay. Overall I will never stay at this resort again. Because of how murky the ocean is.