Resort Details

Dining
OnSite Dining
  • Akeru
    Sushi beach bar, open for lunch, outdoor seating.
  • Arrecifes
    International buffet, open for breakfast and dinner. Indoor
    seating.
  • Arrecifes Terraza
    Snack bar terrace, open for lunch, outdoor seating,
    casual dress code.
  • Bars

    •Sarape Tequila Bar
    •Akeru Beach Bar
    •Sports Bar & Theatre
    •Coffee & Me Lobby Bar
    •Coffee & Me at Lite
    •Bites & Terrace
    •Lobby Bar
    •Wet Bar (swim-up)
    •Splash Wet Bar (swim-up)
    •Havana Cigar Bar ($)

    Bar schedules and availability subject to change without notice.

  • Bites & Terrace
    Continental breakfast and snacks a la carte. Open for
    breakfast and lunch. Indoor and outdoor dining. Late night snacks available from 11:00pm to 5:00am.
  • Dos Lunas
    Italian trattoria, open for lunch dinner, indoor seating.
  • Hacienda Sarape
    Mexican cuisine, open for dinner, indoor seating.
  • Hippie Chic
    Grill, tacos and tortas. Open for lunch.
  • Maki Taco

    Mexican-Japanese fusion a la carte. Open for dinner. Indoor
    and outdoor dining.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Meeting rooms†
  • Multilingual staff
  • Non-smoking rooms available
  • Parking
  • Pool
  • Sauna†
  • Secretarial service†
  • Spa†
  • Sundry/Convenience store†
  • Tennis court
  • Water sports†
Off-Site Amenities
  • Audiovisual Equipment†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • O Weddings are perfect for any celebration of love, whether it's a simple exchange of vows or a lavish party with family and friends.  A variety of fully customizable wedding packages are available to fit every couple and budget. 

† Fees may apply

On-Site Recreation
  • Children's program
    KiddO Zone: Fully supervised kid's club for kids 4-12 years old that
    features:
     
    -Kid's pool with slides, mushroom fountain, climbing iceberg and swim-up
     kid's bar
    -Mini sunbeds
    -Playground with jungle gym and bungee trampoline
    -Video games room
    -Arts and crafts
    -Indoor and outdoor games and activities
  • Direct access to a beach
  • Fishing †
  • Fitness center on-site

    24-hour fitness center. Offering yoga, pilates, zumba, water aerobics

  • General
    • Daily activity schedule
    • Nightly live entertainment
    • Professional musicians and bands
    • Mayan Theater
    • Fire & Drums show
    • DJs, karaoke, dance parties
  • Non-Motorized Water Sports
    Snorkeling gear, snorkeling tour, kayaks, paddleboards
  • Pool
    4 swimming pools
  • Sauna †
  • Scuba diving †
  • Spa †

    Sensoria Spa offers a collection of exclusive treatments that
    incorporate ancient and modern techniques with certified organic
    products. Enjoy a full range of services designed to help you relax and
    get in touch with nature, surrounded by the incomparable beauty of the
    Mexican Caribbean.
    -Massages: Swedish, therapeutic, deep tissue, hot stone, chocolate, wine,
     reflexology
    -Body scrub: Exfoliation
    -Body wraps: Sun repair, chocolate therapy, wine therapy, detoxification
    -Facials: Cleansing, deep cleaning, exfoliation, collagen, antioxidant,
     keratin
    -Beauty services: Hair salon, makeup, waxing, manicures, pedicures
    -Hydrotherapy treatments: Sauna, steam room, jacuzzi
    -Temazcal: Mayan sweat lodge purification ritual
    -Beachfront treatments
    -Couples treatments
    -Bridal services

    Additional fees apply to spa services.

  • Tennis court
    Two tennis courts on site, equipment included.
Off-Site Recreation
  • Golf †

    Take advantage of reduced rates at several golf courses close to the resort, featuring some of the most beautiful fairways in the world.
    • Bahia Principe Riviera Maya Golf Club 8 min / 1 km / 0.6 miles
    • Puerto Aventuras Golf Club  18 min / 15 km / 9.3 miles
    • Hard Rock Golf Club Riviera Maya 34 min / 25 km / 15.5 miles
    • Grand Coral Riviera Maya Golf  36 min / 30 km / 18.6 miles
    • El Camaleón Mayakoba Golf Course 40 min / 35 km / 21.7 miles

† Fees may apply

Hotel Advisories
  • AdvisoryThis hotel does not accept Spring Breakers/Student Groups.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
    -Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. 
    -Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
    -Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
    -Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
    •Please note the legal drinking age in Mexico is 18.

  • Pet Policy : Pets Not Allowed

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