Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Location
Costa Mujeres{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11560 reviews
-
Dec 22, 2024Destination wedding/Family Vacation
The resort was very beautiful and lived up to our high expectations. We got married there on this trip so we had a big group with us. We were worried about the size of the resort and the distance to walk but it wasnt bad at all! Much more convenient than we anticipated. Food was really good (lots of options). There could be a bit better of food choices right near the pool during the day. Accommodations were really good. We really enjoyed our stay and would highly recommend this resort.
-
Dec 22, 2024
Wonderful vacation!
We had an amazing experience at the Grand Palladium Costa Mujeres! From the moment we arrived, the staff made us feel special and well taken care of. The butler service with Nathaly and Pablo was exceptional. They handled all our restaurant reservations, booked golf for my husband, and kept us informed about daily activities. We were celebrating our wedding, and Pablo went above and beyond by surprising us with rose petals and a dessert in our room—such a thoughtful touch! The food was fantastic, with a wide variety of options to suit every taste. A highlight of our trip was attending the Chic show, which was fabulous! A big thank-you to Valentin, our server that evening, who made the experience even more enjoyable. Mornings at Poseidon were a delight thanks to Enrique and Pablo, who provided outstanding service and took great care of us every day. We also appreciated the fitness facilities and classes. Manases, Jean, and Dani were all excellent instructors who kept us motivated and active during our stay. Our room was always spotless, thanks to Joel, our wonderful housekeeper. Overall, we had a fantastic time and can’t recommend the Grand Palladium Costa Mujeres enough. Thank you to the entire team for making our stay so memorable!
-
Dec 21, 2024
Sumptuori a la crate dining
Sumptuori Japense restaurant at the Village was a wonderful dining experience. Our server, Christian, was absolutely fantastic and accommodating to each request. We enjoyed several Japanese dishes, especially the ramen, sushi, octopus salad, dumplings and tuna with udon. The friend ice cream tempura with fresh berries for dessert was the perfect finale.
-
Dec 21, 2024
Sumptuori Sushi
We sat at the sushi bar where Jose and Alfredo at sumptuori are awesome sushi chefs! Make practically any roll you want. The fish is fresh and delicious 😋 one of the better restaurants we have been to at the TRS Hotel. As the food was quick, fresh and abundant ! A must try if you are staying here.
-
Dec 20, 2024
Great
Very good food and extremely nice waiter named Osiris Hdz. He was polite and very helpful and faster to get the food. If we ever visit Cancun, we would like to come to your restaurant and get the nice service. Thank you so much for the great food and hospitality.