Right on the shore of Bavaro Beach, where the Caribbean Sea meets the Atlantic Ocean, we find our Grand Palladium Punta Cana Resort & Spa. Thanks to this idyllic setting, you’ll enjoy your vacations under the warm Caribbean sun walking along a one kilometer long beach with fine white sand. The waves of a transparent turquoise sea sing a soothing lullaby in the midst of lush tropical vegetation. Whether you travel as a couple or with your family, you can choose from a wide variety of cuisines, pamper yourself with relaxing massages in the Spa or practice your favorite water sport. The facilities and services you’ll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property Information

Year Built: 1992
Last Renovation: 2014
Floors: 3
Suites: 26
Total available rooms and suites: 451
Total rooms: 425

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Room Service delivery fee is $15 USD.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 16660 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    If you want a luxury holiday this is NOT the place to go!

    Pros: - Lovely pools & beach (although busy!) Secret Pool is the best! - Clean rooms and comfy beds - Lots to do and plenty of Bars! Hemingway is the best by far! - Close to airport Cons (where do we start!): - Language barrier - this is a big problem, and staff come across rude and ignore requests. Can’t even be bothered to offer you water at meal times and walk past you with water jugs in ignorance. - Rough around the edges - mainly in the room blocks I.e leaking ceilings and bad finishing. - Food - all the restaurants and buffets serve the same thing day after day with them all offering a serving of food poisoning! We were TUI customers and clearly were at the bottom of the priority list when booking restaurants too! You can’t book on the app either you have to go to guest services to book. Different restaurants available for different customers too! Do not be fooled! - Guest services - very unhelpful and rude. Be prepared to get lost a lot too as it’s such a big resort and no explanation of where anything is! - Free room upgrade was a waste of time - supposed to have a pool view but had the main road instead. - Entertainment is poor - Tipping was forced on you all the time as soon as you step off the plane. - Excursions through TUI are extortionate - Weekend passes to hotel are available to purchase for locals so it’s extremely busy at the weekends and quite rowdy. - Drinks - all ok but not top shelf brands but that’s as expected. We spoke to a few people in the resort and on the way home, majority of said would not travel to DR again, and sadly we feel the same! Barbados or Cancun is a much better option!

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Good location, deceptive marketing

    provides a 3 star experience at 5 star prices, would not recommend spending your money to come here.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Palladium Punta Cana

    Very enjoyable experience. Value for price is perfect, compared to other resorts at approximately the same price. Will definitely stay at palladium in the future, even in a different location, and I will definitely recommend it.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Left after 1 night

    Well since I am up at 730 AM because of the grounds crew shouting and talking loud outside our rooms, I should just go ahead and write a review of this place. We only stayed one night and moved to a different resort. 1st experience was at the front desk where it took forever to get us our rooms. We endured some guy trying to sell us on some time share nonsense for several minutes and eventually just had to walk away from him. Once we finally got a room, one of them had a patio door that the lock didn’t work and the lights upstairs didn’t work. This was our kids room so we called 3x to have someone come fix it. Finally I went to the front desk and I talked directly to someone and they sent someone. Next my wife is allergic to feather pillows. Upon checking in we asked for foam pillows. Again we asked several times over a five hour span. Maintenance knocked on our door at 10 pm and brought us MORE feather pillows. My wife slept on a shirt. Now it’s early and after very little sleep the grounds crew is literally outside shouting to each other non stop. So since I can’t sleep I have time to write this review. I’ll never recommend this place.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good

    Overall we had a great stay at this resort. I would recommend this resort to others, but I think the quality and variety of food could be better.

    Dec 21, 2024