Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16660 reviews-
HUGE cockroaches, many broken items in room, shower leaking, plugs not working in bathroom, broken toilet seat,
Do not accept ground floor rooms because of bug problems. Staff very friendly, food was quite good. Hand sanitizer used only occassinal by hostess. Room was poor with broken items, electric outlets not working, broken toilet seat, shower leaking, chair broken, bed foot frame was a tripping hazard, light switches falling off wall, alarms going off at 1 am with no explanation to customers. This was a junior suit as well. Our view from the room was a square wooden box (not even sure what it was). No schedules provided for pool activities and shows, the app provided was useless because there were no times
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Great resort, room (shower) need to be resolved.
Great resort plus you have access to Bavaro and Palace. Food was great and drinks also. But on Friday Saturday they allow too many people in the resort, this is the only down side.
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Birthday Celebration tradition
Love to spend time at Palladium. It is a place in which you could enjoy the beach & pools at your leisure . The people are extremely sweet and attentive. Great time in the evenings at the lobby with live music. Great time at Hemingway disco with all the bar & waitress staff. Grand Palladium is my favorite place in the Caribbean.
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Great Place to visit with family
Everything was great, Just make sure you book the restaurants for your whole stay as soon as you reach because it's hard to get the booking. If you are pure vegetarian, make sure to have something with you, in case.
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Great choice in regards to price and quality
The Baby/Kid Club is absolutely great. Overall the employee team is very professional to make sure that guests have a pleasant stay. The food options are excellent with a great selection.