Resort Details

OnSite Dining
  • Café Solé

    Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream. 

  • El Caribeno

    Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine. Serving guests 12 years and older.

  • El Italiano

    Italian cuisine with an a la carte menu. Serves dinner. Dress code required.

    Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • El Mexicano

    Mexican cuisine with an a la carte menu. Serves dinner.

    Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • La Veranda
    Overlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
  • Various Lounges/Bars
    - Bar Cruceros

    - Bikini Snack Bar

    - Blue Marlin Snack Bar by the beach

    - Chac Mool Lobby Bar

    - Sports Bar

    - Theater Bar (open only during the show)
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Children programs
  • Children welcome
  • Children's play area
  • Coffee shop
  • Complimentary wireless internet
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • High speed internet access†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Sundry/Convenience store†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Whirlpool
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach
    The Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
  • Pool
    There are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
    The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars.
  • Sauna †
  • Shopping †
    On-site access to the Royal Village Shopping Center
  • Spa †
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Different nightly shows will be performed at the state-of-the-art open-air theatre.
Off-Site Attraction
  • Chankanaab Water and Ecoarchaeological Park
  • Museo de la Isla de Cozumel and San Miguel Downtow
  • San Gervasio Mayan Ruins
  • Punta Sur Ecological Reserved
  • Other Local Attractions
    Downtown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9030 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Solid 4*

    Had a bit of an issue when first arrivng... broken chair on balcony... and nothing in the bar fridge (which was loud to the point we just unplugged it at night to sleep) but after two days, everything was fixed except for the loud fridge... nice resort, layout was like a Mayan jungle theme... clean.. nice staff... good food... pools good with two infinity pools over looking the cruise ships dock... beach was small but good snorkeling.... great location but expensive in Cozumel for shopping... Definitely a solid 4 star... not recommended for anyone with accessible requirements

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Vacation

    This was our 2nd time here. We love the generally quiet atmosphere. The buildings and grounds are kept exceptionally clean. The beds are super comfy. (I’d like to know the brand of sheets they use). The staff are very friendly and helpful. We would definitely come back again.

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Our getaway to Cozumel!!

    We loved that this was a slightly smaller hotel then most as you were able to mingle with people you meet easier. Food was decent most days, although no option for late night snacking unless you order room service, which wasn't always reliable. The sports bar closes at 12am not 2am as the website says....if you're a late night partier. It wasn't a huge deal to us as we were usually ready for bed! It's close to walk to local stores but we felt safe in taking a taxi if we wanted to go further in town. A lot of cruise ships coming and going which was great scenery, but also made things more expensive nearby. The weather we had was fantastic, and miss it already! We made some new friends which we will plan to see outside of our getaway! We had a great room with a partial view of the ocean, we moved to the building after asking if we could be switched to one with a king bed which we were able to change the next day. All and all an awesome trip as hubby and I celebrated turning 40! Definitely recommend!

    Mar 05, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    I would return.

    We loved the smaller beach and the incredible snorkeling right in front of the hotel. Staff was lovely. Beds very comfortable. Loads of hot water but tap a little tricky. New loungers at the beach and pools. Chairs on balcony new too.

    Mar 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We would definitely recommend it! It's a smaller resort

    There is an additional environmental fee that needs to be paid upon check in. It was around $25/ American. The rooms... We were in bldg 2. I have seen other reviews complain about NO hot water. We had no problems at all. We were on a lower floor and our view was a giant palm tree. If you want scenery go higher up. There is no sheet on the beds in our room. There is a fitted sheet, then a duvet cover. Weird never seen that before. I think they just forgot to put one on. There is no bottles of water on the resort. They provide reusable bottles and have water stations around the resort. I would also suggest to bring your own traveler cup. The plastic cups at the bars they reuse are not the greatest. If you are looking for nightlife this is not the resort for you. They have 1 different show every night. There is no disco or casino on sight. We found the food to be pretty good. There is a few odd things. Like no Ketchup when French fries are at the buffet, or butter for dinner rolls. Surprising no pizza! Every buffet has pizza lol Just minor things we noticed. These are not complaints at all just observations. The buffet.....that egg station is a nightmare lol sometimes it can take 15 mins to get your eggs cooked. There needs to be a faster option. Psst....if you're looking for bacon is hidden at the egg station and you need to ask for it. There is 3 a la Carte. Mexican, Italian, and Mediterranean. They do not take reservations. They don't open until 6pm. Only options for food during the day is buffet, snack bar by the beach pool, and pre-made sandwiches and veggies sticks, and ice cream at the Cafe. A major flaw to the resort is the main pool area has no washroom close by. The only ones available are in the buffet restaurant.( which is a pain to go dripping wet into) or the lobby located upstairs. Maybe people just use the pool!! lol All the staff were very friendly. We were worried about being harassed for the time share, but not at all. The locals do not bother you like at other resorts wer have been to. It seems taxis are $10/amercian or 150 pesos to downtown. Or an approx 45 min walk to downtown. We would definitely recommend this resort.

    Mar 03, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



  • Pet Policy : Pets Not Allowed

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