Resort Details
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Coffee shop
- Concierge desk
- Conference facilities
- Dry cleaning†
- Exercise gym†
- Express check-out
- Free high speed internet connection
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Coffee shop
- Concierge desk
- Conference facilities
- Dry cleaning†
- Exercise gym†
- Express check-out
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand
- Indoor pool
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry†
- Outdoor pool
- Safe deposit box†
- Smoke-free property
- Tour/sightseeing desk
- Wedding services
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3599 reviews
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Feb 12, 2025Paradise!
I couldn’t fault this hotel. The room was lovely with a view over the pool and beach and the bed was SO comfortable. There’s a huge variety of food and drink available, served by really friendly staff. We swam in the sea every morning, followed by a dip in the pool and then the hot tub! Swimming in the cave was an amazing experience and the cave massage was incredible. The local bus and ferry service are excellent and make it easy to explore the island. There was a very talented guitarist playing on Monday evening. I wouldn’t hesitate to return!
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Jan 14, 2025
Awesome vacation
What a wonderful hotel. We went there as a family of seven. We enjoyed our stay very much staff could not have be nicer. In particular, the weight staff were very professional and kind. Esteban and George, as well as the other waitstaff took good care of us. Even with the bad weather cold and super windy we still had a great time at Grotto Bay.
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Jan 09, 2025
Wonderful stay at Grotto
I loved Grotto Bay! The rooms were pleasantly decorated. We stayed in the Oceanfront room which I highly recommend to be near the beach and pool area. The food was amazing. Every meal more delicious than the next. I recommend booking the meal plan. I liked swimming in the bay for hours the waters so calm. Visiting the caves was a bonus and so special to have on property. The spa was amazing! A great stay. I’ll be back!
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Jan 07, 2025
Food Allergy comfort at its best!
The staff are very helpful and kind. The manager Mr DeBekker was very patient with all our questions prior to booking in reference to our families multiple food allergies. He wrote to us several times with options on how best to navigate our allergies and provide complete comfort for our stay. At the resort Chef Jeff went above and beyond to ensure our food was prepared without fear of cross contamination and to the highest standards. I highly recommend this resort for allergy needs and for their wonderful staff, accommodations and amenities. We will be returning!!
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Jan 03, 2025
A Perfect Place To Ring In The New Year!
We came to Bermuda to ring in 2025 and Grotto Bay was the perfect location for our trip. There was a champagne toast in the evening, the staff was friendly and gracious, and there was a Polar Bear Plunge the next morning to ring in the new year! We didn't take advantage of the shuttle to St. George's because friends gave us a ride, but we appreciate that the hotel had a shuttle available so guests could see the Onion Drop at midnight without having to worry about transportation. We have stayed at Grotto Bay previously and always enjoyed the convenient location near the airport, but for this particular celebration it was especially fabulous.