Resort Details
- La Villa BarThe elegant hotel bar located in the lobby features a selection of delicious light dishes such as salads, sandwiches and tapas, as well as cocktails. It has a welcoming library with a wide variety of books available to all guests.
- Las Infantas RestaurantFeaturing a very contemporary design reminiscent of a private kitchen, this spacious restaurant offers guests a complete breakfast consisting of more than 60 different products including glutenfree and dietary options.
- 24-hour front desk
- Business center†
- Concierge desk
- Contactless check-in and check-out are available
- Elevators
- Housekeeping - daily
- Internet services
- Laundry Facilities†
- Meeting rooms†
- Parking†
† Fees may apply
- Bike rental †
- Gym †
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1017 reviews
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Feb 21, 2025A wonderful gem in the centre of Madrid with fantastic staff
We booked a BA holiday and we're looking for a central hotel. Based on the good reviews, we booked a night in this hotel. From the welcome drink and helpful advice on the best places to see from the receptionist, Victoria to the beautiful, quiet room with the comfiest beds, we loved our stay. Staff were all friendly and professional and the breakfast was delicious. The hotel is very well appointed and a short distance from all of the tourist spots. Would definitely recommend this wonderful hotel to anyone staying in Madrid.
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Feb 20, 2025A Boutique Hotel That Misses the Mark
I have stayed in other H10 hotels, but unfortunately despite this being advertised as a 4 star boutique hotel, I found it disappointing considering the cost. Despite booking a double room, I found a twin room with 2 single beds pushed together. This affected my sleep. Also, the coffee machine wasn't working and after investigation it seemed to be an electric socket issue. I also had to request body cream as it was empty. One of the lifts was also unreliable as required guests to fully close the doors to ensure it worked properly. Unfortunately there were a couple of times it was out of service. The breakfast offering was standard, but disappointing they didn't offer fresh coffee and only from a machine. Location, off Gran Via, is excellent for shopping and tourism.
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Feb 19, 2025
Wonderful hotel
Wonderful hotel in very central position; service kind and accurate. A bottle of cava offered for my wife's birthday. The breakfast was very rich and fresh. Situated in the Gran Via, few meters from the Metro. One of the best hotels I ever visited.
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Feb 09, 2025Happy customers.
Good location right in the centre of Madrid. The staff were very friendly and helpful when needed. We found this to be a cosy hotel with a nice atmosphere. The breakfast choices were good with a nice selection that should suit every taste and requirement.
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Dec 19, 2024
A great and attractive hotel!
After staying at many hotels throughout Europe, this particular H10 hotel is one of my favorite. The hotel is centrally located and is near the metro and shopping. The common areas of the hotel is very clean, as well as my room! The lobby and bar is beautifully decorated, and the staff is very friendly especially front desk Mara who has been super welcoming! In fact, this is my second visit to this H10 in 2 years! Haha
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)