Resort Details

Dining
OnSite Dining
  • Ciao

    International/ Italian A la carte service.

    International breakfast, Italian A la carte dinner.

    Reservations recommended.

  • Frida

    Mexican A la carte specialties.

    Reservations recommended.

  • Ipanema

    Brazilian grill serving A la carte dishes.

  • Pizzeto
    Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.
  • The Market
    International Buffet
  • Varioius Bars and Lounges

    • Smash Bar – lobby bar

     • Dive – swim-up bar

     • Float – swim-up bar

     • Splash – pool bar

     • Beach Bar 

    • Diego Bar - poolside bar

     • Uncorked - Wine Bar $

  • Zen

    Asian a la carte Izakaya, teppanyaki & sushi.

    Reservations recommended.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19892 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Service as always!!

    We travelled to HRPC from March 22 29 2025. This is our third time to this HR, have done many of the others as well as numerour Palace properties. We had a great vacation, food and drink were exceptional. The icing on the cake truely was Jessy our butler who made everything seemless from beach chairs to restaurant reservations. She even had a chef's lunch set up for our group. Thanks Jessy! Also special shout out to Oscar who was our server on the beach for the week. Great service and also to Alexander the umbrella guy, thanks for hooking us up!

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A dream

    Total beauty. It’s been a while since we take some nice vacations. The hotel itself it’s a dream. The staff it’s so nice and accommodating. Ready to help and serve. I’ve enjoyed the food, all the different restaurants and perfectly made drinks. I enjoyed the children free sections.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent anniversary, as always!!!

    We arrived on Friday 28th to celebrate our anniversary, from the beginning our stay was amazing, the reception girl (I don't remember her name :(sorry) super cute and good with the details like cut perfect the bracelet!!!!... the best!!!... since you arrive the people are very nice in their service, Miss Alma and Mr Diego, Gte Reception very friendly everything was great!!!! Thank you Miss Alma & Mr Diego, u are the best!!!... that night we went to dinner at the Italian restaurant and Alberto gave us the best detail in the world, excellent service Alberto will always remember!!! And in general the people always looking to make your stay better, Fernando Entertainment, and the guys who attended us: Carlos at breakfasts, Carlos at Rock Royalty Level and Pool Moon thank you very much!!!... Hard Rock Team always make us feel at home...

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best!! I had an amazing time 🥃✅✨🌊🌈⚡️💫🌟✨ I would definitely return to this department 🌎🌍🌥️🫛🍎🍅🍉🌽🍉🍅🍉🥬🍉🍅🍐

    Fernando,angie,jhon,Josep,Deni,Omar,Edu,Aylin,chris good animation was very nice to share the fun with them! Arroniz is super friendly, made us laugh a lot, worth the hotel by the animation department ❤️‍🔥🏖️🍻😊

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jessy from The Hard Rock Cancun

    Jessy was an amazing butler and made sure we had the best experience on our trip! She made all of our dinner reservations for us, had bottles delivered to our room, and ensured we had a safe transportation anywhere that we wanted to go. I would recommend this resort and Jessy to everyone!

    Mar 28, 2025