An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun Resort and Spa - All Inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. With a vibrant spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views to a toes-in-the-sand Beach Stand, our culinary delights have something for every palate. Relax and replenish with a transcendent spa experience featuring avant-garde treatments and traditional techniques steeped in ancient Mayan philosophy. Anything is possible at your personal sanctuary in the Mexican Caribbean With four pools and three swim-up bars.

Location

Puerto Morelos - Beach
Cancun International Airport (CUN) : 8 miles

Property Information

Last Renovation: 2022
Floors: 4
Junior suite: 435

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Traditional Spring Break Student Groups are not allowed
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Non-Smoking Policy - Haven Riviera Cancun is a 100% smoke-free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6841 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort experience

    This was our first trip to Mexico and Haven far exceeded our expectations. Beds are so comfortable, rooms are large, grounds and pools are beautiful, and food was great, but above all, service is top notch - from the moment you arrive to departure. Staff are amazing. Special shout outs to Brandon, Sehel and Fernando - who went above and beyond to make our trip special. Tim and Shirley Tunstead

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Another favorite…

    First time staying at Haven, but would put it right up there with other resorts we’ve stayed at….Atelier, Secrets Moxche, Excellence, etc. Nice grounds, good pool scene with three different pools depending upon your speed for the day and terrific service staff especially…. Aquina, Richard and Luis at Vistas and Levi and Isaac at the main pool. Hope to be back again.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Get away

    We celebrated our 30th wedding anniversary. We were greeted with warmest and kindest hospitality. The staff gave a tour of the facility and brought us to our room. The staff were very friendly and accommodating to any needs we had. This place was the right choice for us. Can’t say anything bad about this place. Definitely will be going back again. Felice Navidad to everyone at Haven resort.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our 3rd visit

    This was our 3rd time going to Haven and it did not disappoint. Our butler, Carlos was the best! So friendly, helpful, personable, and provided excellent service. Adrian in the lobby bar has been our favorite 3 years running. We wish he was still at the Limes bar where he belongs. The property is beautiful but some wood structures need attention. Food was great (except the service at the buffet for dinner). Satsu and Agua Bendita are the best options! We do the Serenity package each time and love it! We’ll be back.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional amazing staff, food and hotel already booked for next year!

    Just recently got back from Cancun this hotel is amazing everything is excellent from food, super friendly staff very caring they all go above and beyond shout out to Felix and Arturo in the buffet area exceptional service from them going back again next year.

    Nov 23, 2024