An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun Resort and Spa - All Inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. With a vibrant spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views to a toes-in-the-sand Beach Stand, our culinary delights have something for every palate. Relax and replenish with a transcendent spa experience featuring avant-garde treatments and traditional techniques steeped in ancient Mayan philosophy. Anything is possible at your personal sanctuary in the Mexican Caribbean With four pools and three swim-up bars.

Location

Puerto Morelos - Beach
Cancun International Airport (CUN) : 8 miles

Property Information

Last Renovation: 2022
Floors: 4
Junior suite: 435

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Traditional Spring Break Student Groups are not allowed
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Non-Smoking Policy - Haven Riviera Cancun is a 100% smoke-free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6933 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good Food and Good People!

    Everything was fantastic, especially my man Rafael at Olios. Olios is the fanciest food there and if you get Rafael he will take good care you! All the bartenders had a smile and a joke and knew how to make any drink. Highly recommend the swim out rooms with a view!

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Olios

    Rafael at Olios was amazing and thr food was incredible. Ale the chef is amazing at her job. Luis manages Olios wonderfully, we have no notes from our experience other than “go now!”. Every restaurant we tried was amazing but the service from Rafael was superb. Candido our butler was also absolutely top tier and I hope everyone gets to experience his services when they stay here. We are already planning our next trip here.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Olios. Outstanding dinner!

    Outstanding food and service at Olios at the Haven resort. This is, by far, the best venue for dining here with excellent tastes and wonderful service courtesy of Rafael, Luis Pisle, and Ale, the chef. A very elegant dining experience!!! Best meal this week!!

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great place to turn 5-0

    We spent a week at this resort from 7-14 Dec. We have been to many all inclusive throughout Mexico and this is only the second one that is on our list of "must go back". We had a regular swimout room in building 2 and it was great. Fernando (pool concierge) was very attentive and made sure he checked on us regularly to see if we needed anything. The wait staff around the pools always made sure our cups were full with great drinks. AN EXCELLENT RESORT!!

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paloma is the best bartender.

    Paloma was the best experience we had. She’s so lovely. Great with service. We loved her. She always made sure we were having the best time. And made sure my sissy in law had the best experience. She was on top of all of our service and definitely made this whole trip one to remember.

    Dec 18, 2024