Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.  Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 343

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The second phase of our property upgrade project at Royalton. • Main Areas • Kids & Teens Clubs: Our Hangout Teens Lounge is currently under renovation, with completion expected by September 3, 2024. • Food & Beverage Locations • The Royal Spa: Starting on September 9.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 20980 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great visit!!

    We had an amazing stay! The entertainment was so fun at pools. Ernesto, part of the vibe team, made sure the events at the pool were fun. Ricardo at the swim up bar was also super fun! We were very happy with the food, the breakfast buffet was great, all the dinner options were great and reserving through the app made it easy. This was my second stay and would definitely come back.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay - special thanks

    We recently had a long stay and loved the experience we had. The buffet was outstanding daily, and plenty of snack options during the day. There was always enough going on during the day and evening with great shows and other activities. The pools were very clean and we were well attended too with the drinks around the poolside. The only one thing I’d say as a negative was the inability to book for more than 6 people at the restaurants (buffet was fine) We had a medical issue whilst we were staying which ended up extending our stay for a further week, during this time Sandra Villalobos & Tania from Fron Desk couldn’t do enough for us and made this tricky time much more manageable - huge thanks and special mention to them. Sandra was in daily contact with us and went above and beyond to help and showed genuine concern.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel

    The hotel was amazing in most of the aspects. The only negative thing i would say is staying in a 5 star hotel I expected to have a heatlier juice options for the cocktails. All the juices are from concentrated and they are terrible from diabetic type 1 people. Apart from it it was a lovely stay

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stay away

    There were roaches in our room!! I have never experienced this before. We complained to the front desk and they switched our room to a different building. I was getting ready to put my baby down for bedtime when they just started crawling out of furniture!!! I really wish we had booked somewhere else and hate that we have to be here 3 more nights. Resort has a weird sewage smell too.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Agave restaurant muy bien

    Go to the Agave restaurant and ask for Jorge!! Great service with nice show, nice food advice you will have the greatest experience in your life and i think i drank too much tequila but its worth it cause tomorrow my excursion is only at 8h40 and im good

    Nov 23, 2024