For travelers seeking an everlasting beachside experience close to the magical realism of Cartagena's walled city, the Hilton Cartagena is the perfect choice for memorable vacations and events. Hilton Cartagena Hotel is located on the tip of El Laguito Peninsula and surrounded by the Caribbean Sea on three sides. Just 10 minutes from the ancient walled city and 15 minutes from Rafael Nuñez International Airport. Let us enchant you with our personalized service while you enjoy the tropical elegance of our hotel, which features indoor facilities, outdoor venues, pool complex with jacuzzis and a water slide, 24-hour fitness center, 24-hour business center, and our own on-site convention center. The hotel also has an executive tower with its executive lounge that offers wireless internet, free daily breakfast, and snacks. WiFi is available for a surcharge in guest rooms and meeting rooms.

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Hotel Advisories

Advisory Please be advised that as per Colombia's regulations, a 19% VAT applies. Tourists with Visa PIP3, PIP5, PIP6, PIP10, TP7, TP11 and TP12 are exempted. This amount will be charged at the hotel and is not reflected in the rate. Actual tax rates may vary and the prevailing rate at the time of stay may be charged.
Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Pool, Spa.The following services and amenities are currently not available: Executive Lounge.We can help facilitate offsite COVID-19 testing with a local provider for a fee. Restrictions may apply.
Advisory Effective January 1, 2023, a 19% VAT will apply for Colombian residents. Foreign nationals may be exempt subject to verification at check-in. The amount will be charged at the hotel and is not reflected in the room rate. Conditions apply.
Advisory Effective January 1, 2023, a 19% VAT will apply for Colombian residents. Foreign nationals may be exempt, subject to verification at check-in. The amount will be charged at the hotel and isn't reflected in the room rate. Conditions apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3233 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Hilton Cartagena: A Disappointing Stay

    As a Hilton Honors Diamond member, I expected a higher standard from this hotel. While the location is ideal, the property is in need of a significant update. Upon check-in, I was surprised to be required to pay the entire hotel bill upfront. This was not disclosed on the website and seemed like an unnecessary inconvenience. Additionally, despite prepaying, a credit card was still required for incidental charges. The dining options were inconsistent. The red snapper was a highlight, but other meals were oversalted or incorrect. The pizza, however, was a complete miss. Housekeeping services were average, and additional requests, like washcloths, were necessary. Late-night dining options were limited to overpriced room service. Given these shortcomings, I would not consider staying at this Hilton again during my next trip to Cartagena.

    Nov 11, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Clean Hotel

    Hotel ,service,food , staff was GOOD, Hotel stayed clean, room was clean, the info said a private beach but was not, we were constantly harrash with vendor trying to sell u something, this hotel could very easy be a All inclusive, they have the room , close to a lot of shops and eatery, bus stop for the hop on site seeing bus was around the corner. I would stay here again

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing and a safe place to stay!

    The General manager Mr. Vino Agarwal was an excellent host, he made us feel at home, the great service of the front desk team, Jennifer Rhenals and Ricardo Cogollo , the breakfast was amazing, having all the culinary art of the Caribean in one place, we enjoyed the fresh juices, the arepas con huevo, the ajiaco soup, and many others, I recommend the Hilton Cartagena over other hotels in the zone, on the beach the vendors were polite and never went over us. Thank y'all

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Getting a lot for your money!

    The rooms are big (we were upgraded for 2 twin beds room). Bathroom was really nice. As expected language is a barrier at restaurants but, front desk is very welcoming and everyone speaks English Jonathan Silva the front desk manager was just amazing! He was there to accommodate us and helped us have a memorable stay (kudos and many thanks to him). Hilton def needs to up their game fr the executive lounge. They do have non alcoholic basic drinks in the lounge. Happy hour with beer and basic wine and few appetizers from 6-8 pm. Beautiful setting and view. Maybe I’m asking too much from the lounge for the economic stay we had 😜

    Oct 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience.

    Excellent experience. The location is very good, close to the beach, only a walking distance away. The staff is very professional and kind; they even allowed me to check in a couple of hours earlier. Highly recommend. We will definitely come back.

    Oct 10, 2024