Resort Details
- The Garden GrilleEnjoy delicious American cuisine with a touch of local flavors in a casual, open air setting with ocean views.
- The Pavilion Pantry®A convenience mart offers sundries, an assortment of beverages and ready-to-cook meals bound for the in-room microwave oven or refrigerator.
- Accessible facilities
- Coin operated laundry†
- Concierge desk†
- Currency exchange†
- Elevators
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking
- Coin operated laundry†
- Concierge desk†
- Currency exchange†
- Elevators
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking
- Restaurant†
- Sundry/Convenience store†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Fax Machine†
- Meeting/Board Rooms†
- Printer†
† Fees may apply
- Bike rental †
- Fishing †
- Fitness center on-site †
- Jogging trailJogging Track
- Playground
- Pool
- Sailing †
- Sightseeing tours †
- Snorkeling †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1799 reviews
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Jan 26, 2025Hotel more like motel
How is this a Hilton stay? I’m confused. The staff were not warm or welcoming. The halls and rooms were dark and MUSTY (I’m not joking it felt like a bad sauna). The bedding was rough and not comforting (sandpaper like). And the night before we leave we have to spend three hours doing our laundry because the washing machines provided by Hilton would fill up with water and not wash (it did this several times). The dryer was very poor and it took well over an hour for our clothes to become damp enough to hang. On top of all this the resort fees and parking make this place overpriced and expensive for a bad motel stay with a fancy name.
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Jan 24, 2025Pool and Hot Tub were Cold!!!
Do not stay at this property unless you like a cold pool and hot tub! We booked a day use room at this hotel on our last day in Kauai. We booked it primarily to use the pool and hot tub. Both were cold!!! We let the front desk know and they notified maintenance who informed us it would be fixed within 30 minutes. We checked back periodically throughout the day and the hot tub was never heated. I do not think a hotel should offer day use rooms if their pool services are not good quality, including a heated pool and hot tub. Very disappointing!
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Jan 23, 2025Time for a refresh or lower your rates.
On the old and run down side. The whole property is situated further from the beach. Still close but not viewable. We stayed in a bungalow, so ground level. They are side by side and have close parking. Didn't like the moist motel like air conditioning units and the bungalow just felt dated, dirty and mildew-y. Resort was aged and awkwardly spread out, but quiet and peaceful. Pools were small, but the beach is wonderful with wave breakers. Fast 10 minute drive to Lihue.
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Jan 21, 2025Best beach on Kauai with best Kauai hula & lei instructor Kiana
God lives in Kauai!!! Hilton Kauai is home away from home on this garden isle. Disappointed in limited renno that would uplift look and feel. More importantly, best thing is the weekly hula and lei making peace out ✌🏾 events!! Free from local Hawaiin princess Kiana instructor extraordinaire!!! It’s about learning the Kauai culture which is different from rest of the Hawaiian islands 🌺. It’s disappointing that the hula is only 1 time vs 2 times like it used to be. Kiana is the main reason I come back. She will give you an amazing understanding of the culture through her skills! The rest of the staff can be a lot more helpful and polite. The cleaning staff are the best of the crew here. As a Hilton Honours member it would be great if this location honoured the free breakfast which isn’t included. The Lydgate beach 🏝️ right on the property is the best beach on the island. Lovely add for the beach tiki bar. Additional 🔥 fireplace seats would be great.
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Jan 11, 2025
Nope.
The staff were all wonderful. They should be complimented!! The property needs to be totally rebuilt from the ground up. It's so old and tired and the redone bathrooms just isn't enough. Dark musty hallways lead you to dark musty rooms. Patio doors can't be opened. Coffee in the lobby is whisked away precisely at 10 AM. Pools (yes there are 2 very small very old) have just a few chairs but a couple of couch sets which seems odd. The grounds are nice around the lobby but around the buildings sad grass does not invite you to hang around at all. The park land at the ocean is very busy and includes a lot of old hippies camping out. At 9:15, the maids were knocking incessantly on the door wanting to clean. When we refused they made us commit to being gone in 60 minutes. What? Breakfast was good but closed at 10 am precisely. It is closed most days except for special dinners Tues and Fri. Except not this Friday, just Tuesday...The poolside restaurant has good Hawaiian food but limited menu. Nice live music. You need a car. The hotel is positioned alone on the wrong side of the bridge to town which doesn't allow pedestrians. So you have to UBER it to get anywhere, to anything. Keep looking rather than booking this one. We wish we had. Let me say again, Bree and the other people on the front desk were outstanding!
- AdvisoryA minimum mandatory hotel- imposed Resort fee of $25.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is not included in your package price and is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. No Valet-parking available.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusion:
• High-Speed WI-FI Internet
• Local & Long distance Telephone Calls
• Use of Coolers, Towels, and Beach mats available at the Concierge Lounge
• 2-hour Bike Rental
• 24 hour Fitness Center Access
• Access to Safety Deposit box located at the Front Desk
• 2 for 1 golf at Hokuala Kauai’s ocean golf course
• Hawaiian Cultural Sunrise on Monday, Wednesday, & Friday
• Weekly cultural activities
* * Resort Charge Includes:
* Live Music Entertainment
* Resort Activities ; Cultural Sunrise ceremony
* 2 Bottled waters daily
* Cooler , Beach mat & beach Tower rentals
* Ukulele classes and lei making classes
Resort charge offerings are subject to change throughout the year. Partners will be notified via writing of any changes to the resort charge offerings. Offerings are available based on travel date, not booked date.