$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
Currently, the confidential All-Inclusive guest room rates include the following amenities and benefits (subject to change with notice):
Accommodations as selected
Welcome drink and cool towel at arrival
Unlimited access for Daily Breakfast, Lunch, Dinner and snacks at any Food and Beverage outlets including a la carte restaurants, during published operating hours. Reservations are available and are optional. Walk ins are accepted.
24 hour Food and Beverage option available
Unlimited International alcoholic and non-alcoholic beverages and specialty cocktails at restaurants and Bars, during operating hours.
Daily refreshed mini-bar with soft drinks, juice, bottled water, and beer
Variety of creative daytime activities and live nightly entertainment program.
Access and activities at the Kid’s & Teen’s Club.
Complimentary Pool and Beach Waiter Service.
Complimentary Wi-Fi throughout the Resort
Complimentary access to our State-of-the-Art Fitness Center.
All taxes and gratuities
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaOur highly skilled chef specializing in the finest beef cooked to perfection. Enjoy with our many sides dishes including an assortment of vegetables, rice and potatoes.
- AzulindaCoffee shop, specializing in deli items, sandwiches, salads, and more.
- Azulinda Bar LoungeEnjoy your casual lunchtime dining, specialty assorted cocktails, juices and beers.
- Chiringuito CocomarExclusive access for Enclave guests. Relax and enjoy your fresh ceviche, made with fresh raw fish cured in fresh citrus juices and spiced with Mexican seasoning.
- Chiringuito SeasaltMexican Fusion grill serving assorted beef, chicken or vegetable tapas.
- La LuceAuthentic Italian cuisine where you can enjoy all of the natural flavors of Italy. Enjoy your favorite cooked-to-order pasta in a warm, friendly and inviting atmosphere.
- MaxalMexican Cuisine enhanced by the regional flavors and spices.
- NorikuContemporary Asian menu offering traditional and signature sushi rolls, sashimi and innovative, hand-crafted cocktails, wines and beer.
- Vela NorteAll Day Dining. Three-meal restaurant serving international and Mexican cuisine. This is the main restaurant serving breakfast, lunch and dinner
- Vela SurRelax and enjoy our in-house buffet area with assorted dishes including delectable starters, salads, delicious sandwiches, and hot meals.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- Children's nursery†
- Clothing store†
- Communal bar area†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Outdoor pool†
- Parking†
- Parking, Offsite†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Cancun Convention Center
- Cancun Country Club
- City Center
- Playa del Carmen
- Rivera Cancun Golf and Resorts
- Tulum Archeological Site
- Xcaret park
- Xochimilco
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1398 reviews
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Jan 28, 2025An unforgettable experience
I had an incredible stay at Hilton Tulum, and one of the best parts was the yoga classes with Stephanie Newman (@yogavixenalaska). The evening yoga sessions at sunset were absolutely beautiful. Practicing on the soft sand while watching the sky light up with purples, pinks and oranges was so peaceful. Stephanie’s class was the BEST -- a wonderful mix of poses to help me build strength and also relax. She recited calming meditations and had us do breath work that helped me feel refreshed and centered. I also got to do one morning yoga class, and it turned out to be such a special experience. For this class, we participated in a Mayan ceremony, and the sounds and energy of the ceremony made each yoga pose feel magical. It was such a unique and unforgettable moment. If you’re visiting Hilton Tulum, I can’t recommend her classes enough—they’re a wonderful way to reconnect with yourself and the beautiful surroundings.
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Jan 26, 2025
Work + Fun
We had a great time. There are a lot of golf cart trips but they are quick, we really enjoyed Auma Steakhouse and Noriku Teppanyaki Japanese. Israel at Noriku was awesome! The secondary restaurants were good but all the staff was great. We caught an odd week of weather but the SPA was amazing.
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Jan 24, 2025Not a resort!
I wanted to check out this resort and was I was disappointed. The check in was great. My room was great and comfortable. Large property facing a lagoon. Not all the buildings have a beach front and if they do they are rocky. The food was a big disappointment. The buffets are very limited and have and have very little mexican food. The only place i like was the Habachi and Sea and salt place. There are no pool bars. The pools are under staff. There is only one bar that stays open til midnight and this serves a place that has 700 rooms. Definitely not a resort. Its more a hotel trying to be a resort. I wouldnt come back here. There are some good staff members like Luis, but most seem overwork and can seem unfriendly. Not a 100 percent satisfied
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Jan 24, 2025
Top notch restaurant staff
Gumercindo and Mayra at the buffet offered top notch, timely and kind hospitality during multiple dining experiences. These employees are prime examples of reasons why top tier Hilton customers return to this resort versus trying a new one each year. It’s dependable and consistent service like what these wonderful people provide that assures a profitable and successful business like this resort enjoy.
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Jan 24, 2025Great experience overall
Great experience! The kids enjoyed so much! Sadly the playground was out of commission the entire stay. The kids club was great the counselors were kind and so patient. My twins loved it! Definitely recommend if coming with kids just confirm that all the kid stuff are working!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $76 Mexican Pesos (approx. $5 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18