$350 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Breakfast at Water's EdgeBreakfast Buffet at Water’s Edge features local specialties and breakfast classics. Located at Water’s Edge overlooking the saltwater lagoon. Ride the tram or walk to the Convention Center stop along the museum walkway, then cross the bridge over the boat canal towards the lagoon and proceed down the stairs to the hostess stand.
- Kamuela Provision CompanyOpenTable Diners' Choice Award winner. Creative island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Reservations recommended. As a Surfrider Foundation Ocean Friendly Restaurant, Kamuela Provision Company is dedicated to sustainably serving you.
- Lagoon GrillCasual dining next to the Dolphin Lagoon. Lagoon Grill serves the best burgers, hottest hot dogs, greatest sandwiches, freshest salads and favorite tropical concoctions and smoothies. Serves lunch and dinner.
- Legends of Hawaii LuauFocusing on the rich history of Hawaii Island this cultural Luau experience is unlike anything else on the Kohala Coast. A signature custom show from Tihati Productions just for Hilton Waikoloa Village with locally inspired costumes, live music and drummers - this is a ‘must see’ for any visitor to the coast and is sure to be a highlight in your vacation memories. Taste island favorites and experience the traditional imu presentation - the native underground oven, featuring kalua pig. Upgrade to Ali’i which includes premium seating and upgraded service. Available Sunday, Tuesday, Thursday, Friday and Saturday at Hilton Waikoloa Village's Kamehameha Court. Doors open at 5:00 pm. The Legends of Hawaii luau show starts at 7 pm. Reservations recommended as shows sell out far in advance.
- Nui ItalianOpenTable Diners' Choice Award winner. Italian restaurant and bar, with seated dining overlooking the pizza kitchen and a grab and go area for guests in a hurry. As a Surfrider Foundation Ocean Friendly Restaurant, Nui Italian is dedicated to sustainably serving you. Stone fired pizzas, family-style pastas, locally-sourced salads and creative Italian specialties.
- Shaka ConesDelicious Dave’s Hawaiian ice cream and sorbets scooped to order. Located at Orchid Marketplace at Kona Pool.
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Car rental desk†
- Car rental desk†
- Coffee shop†
- Complimentary self service laundry†
- Concierge desk†
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- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Car rental desk†
- Car rental desk†
- Coffee shop†
- Complimentary self service laundry†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Electric car charging stations†
- Elevators†
- Gift/News stand†
- Hairdresser/barber†
- Health and beauty services†
- Heated pool†
- Housekeeping - daily†
- Housekeeping - daily†
- Housekeeping - daily†
- Laundry/Valet service†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Parking†
- Parking fee managed by hotel†
- Pharmacy†
- Safe deposit box†
- †
- Sundry/Convenience store†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wireless internet connection in public areas†
- Audiovisual Equipment†
- Business Services†
- Copier†
- Fax Machine†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- Printer†
- VCR/DVD Machine Rental†
† Fees may apply
- Aloha Theatre
- Kahilu Theatre
- Kailua Shopping Centers
- Kings' Shops
- Queens' Shops
- Waikoloa Beach Golf Course
- Waikoloa Kings Golf Course
- Waimea Shopping Centers
- Anaehoomalu Bay
- City Center
- COFFEE FARM
- Dolphin Quest Interactive Program
- Hapuna Beach Park
- Hilo
- Kailua - Kona
- Kamuela
- Kohala
- MACADAMIA NUT FARM
- Mookini Heiau
- Orchid Gardens
- Parker Ranch
- Petroglyph Trail
- Pololu Valley
- PUUKOHOLA HEIAU
- Village of Kailua-Kona
- Volcano
- Volcano National Park
- VOLCANO WINERY
- Waimea Town
- Waipio Valley
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11062 reviews
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Feb 21, 2025BYOBreakfast.
Water’s Edge breakfast buffet: $57.59!! (Per person). And it sucked. The best food items that I could find: toast and oranges. Nothing else tasted quite right. The selection was limited. The Omlette “station” was closed (but the waiter would take Omlette orders). There is no price listed when you arrive (I should have asked!). This is a $12 buffet charging $60. NOT WORTH IT. GORGEOUS location. FANTASTIC facility. BYOB (breakfast).
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Feb 17, 2025Island tour with Bren
The island tour with Brent provides information about each destination, along with recommendations for restaurants, coffee, even what to wear in different areas because of changes in temperature. He was kind to include snacks and water. He’s very knowledgeable and informative. Thanks Brent for an excellent experience that carries lifetime memories!
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Feb 17, 2025
Makai Lagoon Tower As Bad As It Was Good
We stayed in Room 6313 February 2025 to celebrate our daughter’s 1st birthday and our only parting gift from the hotel was how sick my whole family got from the mold toxicity in this room. Do yourself a favor and search the term “mold” in reviews and you will quickly see we are not alone in our experience and you will absolutely regret not heeding this advice and the advice of others to avoid this tower until they completely replace the HVAC units in all of the rooms. For context, we have stayed at Hilton Waikoloa Village on a few occasions and have loved our experience here up to this point. We have recommended it to many friends and family who have also stayed and loved their experience too so I know the first experience we had for this stay was not up to their standards, and unfortunately, how they “made it right” was not up to mine either so here we are. On this particular day, only one of the trams was running so the wait to get from the lobby pick up to the Makai tower drop off was incredibly long if it wasn’t timed just perfectly, and it never seemed to be, so this became incredibly frustrating to us since the only access point to our room was 6 flights of stairs or an elevator at the furthest most point of the hotel. While inconvenient, the view from the room itself completely makes up for what some would consider this to be a minor setback. Upon entering our room, it smelt very strongly of damp, mold/mildew. I am very sensitive to smells and clean my own home with non-toxic ingredients so I understand at times how overpowering some cleaning supplies can be and thought that maybe they cleaned the room with pinesol or something similar. We planned to spend the rest of our day at the pool and figured the potency would die down by the time we came back. While the smell definitely was still there when we came back to our room that evening, it didn’t seem to be as strong and once we were in the room, it became tolerable. And then…. We turned on the AC. It was very obvious in that moment that the AC was the biggest culprit of the smell. My biggest regret as a mom on this trip was letting our jet lag win over the inconvenience of calling the front desk to change rooms. We had been traveling since 4am our time with a 2 hour time zone difference and a toddler who fought every nap and was overtired to the max. I certainly didn’t think a little musty smell would be as harmful as it proved to be. My husband and I both woke up with severe headaches and head congestion, a tell tale sign of mold poisoning. Yikes. We just got home a week later are still suffering the complications of the grave mistake to stay and power through the smell. I did contact the front desk to address my concerns regarding our stay, and spoke with management, who told me this is the first time they have heard of the issue (LIES!), and that they could have done more to make it right had I mentioned it during our stay versus after checking out. I was not by any means looking for a free night, or a full refund, because we did thoroughly enjoy the rest of our stay and the other amenities we used ( We were upset the boats weren’t operating but we’ll table that complaint for now). I did want some kind of compensation, and while they took off our $55 valet fee, I didn’t feel like that was a fair compensation for the mold poisoning we got from staying in a room that had clear signs (pictured the day we checked out) of mold growth. (I’m terrified of what the HVAC would have looked like inside and if we could reach it safely I would have checked myself) I asked if they could issue points for a future stay or what else they could do to make it right… and was then offered points in lieu of the valet charge being removed but was told that the value of the points they would issue wouldn’t amount to the $55 valet charge. So it was either a “refund” of the $55 OR points that monetarily amounted to less than that. And that was their limit! As a former employee of Embassy and Doubletree by Hilton hotels, I know this was a complete joke of their make it right policy. (We’ve given free room nights away for things as small as leaks in the ceiling, or people thinking the shampoo housekeeping missed was the last guests cum). So a $55 charge that hadn’t even gone through on my card seems silly for such a serious issue. All this to say, like many others have mentioned, I will probably get a copy and paste reply on here from management expressing how sorry they are this stay didn’t meet Hilton standards but I’m hoping that Hilton Honors will take me more seriously when I bring it to their attention. More importantly, I hope that if you’re reading this, you will heed the advice to forego the Makai tower and stay elsewhere on the property until they have properly addressed the HVAC issue that is clearly not only a problem in this specific room. We were sick our whole vacation, and learn from my mistake, that it’s never worth the beautiful view, or waking an overtired child to move rooms!
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Feb 15, 2025
Best part of three island vacation!
OMG!!! My wife and I visited this resort on our first trip to Waikoloa. I have been to Kona before, but never Waikoloa, and she had never been to Hawaii at all! What a resort! Between the pools, the cabanas, KPC, and just the overall vibe it was the best part of our three island vacation. So much so, that we’ve already booked our trip for next year, but this time we’re staying longer because of how much of a good time and experience we had at this resort. We stayed right next to the dolphin pool and our room was excellent. Love this place.
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Feb 14, 2025
Great service and enjoyable stay
Annie gave us the warmest welcome at the front desk. My trip is not over yet - we check out in 5 days, but I had to write this review. She made my daughter feel welcome, understood our needs right away, and got us to our room as fast as possible. Smooth check in, fast/efficient, and overall top notch customer service - all with a warm aloha smile. Thanks Annie for the welcome at front desk and for making the start of our trip on the big island so memorable.
- AdvisoryUpgraded accommodations are limited. In order to guarantee the upgrade you prefer, book and confirm the room type you expect to receive upon check-in.
- AdvisoryPlease book and confirm the room type you expect to stay in. Upgrades are very limited. Upgrades are only possible in the same tower as your original reservation.
- AdvisoryA minimum self parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due and for hotel visitors, the hourly self-parking rate will increase to $8/hour, there is no hourly rate in valet parking.
- AdvisoryA minimum Valet parking fee of $55 (plus tax) per day, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 48.00 USD (PLUS TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18