Resort Details
- 24-hour front desk
- Complimentary breakfast
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Luggage service
- Meeting rooms
- Onsite laundry†
- Outdoor pool
- Restaurant
- 24-hour front desk
- Complimentary breakfast
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Luggage service
- Meeting rooms
- Onsite laundry†
- Outdoor pool
- Restaurant
- Safe deposit box†
- Smoke-free property
- Tour/sightseeing desk
- Business Center
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
53 reviews
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Mar 16, 2024Warmest welcome
Stayed at this hotel during a recent stay in Cartagena. The hotel is a little way from the hustle & bustle, but taxis are incredibly cheap in Colombia. It has a functioning pool & gym. Whilst the hotel would definitely benefit from redecoration, but the staff are incredible and made it a pleasure to stay there. Overall it was value for money.
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Apr 12, 2023Nice
Hotel Is Located far from the center and in the industrial zone of Cartagena. Is a hotel modern and it’s rooms are confortables and it is a place good attention.it has all the facilites of a hotel for example wi-fi zone, gym, restaurant and swimming Pool.
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Dec 16, 2021Do not stay here
We only got room key card. As I was aked for a second one it was denied. Returning from work with my wife in town I was not allowed to enter my room and had to wait till my wife returned. The receptionist is very rude. If I would have known I would definitely stay elsewhere. Rest: Paper thin walls, unfriendly receptionist.
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Apr 12, 2018
Far but such a great hotel.
This can be far from the downtown or from the places of interest but it’s such a wonderful hotel. The staff is helpful and polite. I arrived before I was able to check in and had to work but they told me I could leave my luggage. When I returned at night to rest, they had it all and the attention was excellent. I found a basket full of snacks and the fridge had my favorite Colombian beer (Club), this awesome. If you’re coming to Cartagena on a business trip or if you want to rest and enjoy the city, you have to stay in this hotel.
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Oct 18, 2017
DO NOT STAY IN THIS HOTEL, Safe yourself having a bad time, please read all!
I went to Colombia last week and visited four different cities, in which every hotel was better than the other one, until I arrived to my final destination Cartagena and stayed in Hotel Altamar, then my nightmare began. First, I arrived at night, so tired after a long trip and the front desk guy did not found my reservation. I had to leave my baggage at the lobby and go to eat something while He look for my reservation. An hour after, He still not find it, then He has to do a manual transaction and told me to give me the details the day after in the morning. We went to the room and everything seemed ok! Next morning, I was so excited to get my complimentary breakfast, believe me, you better go to a a cafeteria, the worse breakfast I had ever have in a hotel. We left the hotel to take a tour and put the "Do not disturb in the door." When I got back, all my things were moved and they did enter in the bedroom even thought I asked to not. Then I went to take a shower and they did not leave any towel in the bedroom at all and did not refill or replace the shampoo or conditioner o soup. Now, the beds are ok but you will have a backache after two days. The last and worst is that THEY CHARGE YOU IVA (TAXES) which is illegal for tourist to be charge taxes in Colombia. Yes, you do have the option to request the devolution of these taxes at the airport, but YOU CAN'T BE OBLIGATED TO PAY IVA IF YOU DON'T RESIDE IN COLOMBIA OR HAVE OTHER CITIZENSHIP. Please save yourself having a bad time! Location is not good, very far away from the best places in Cartagena! For the same money or less you can stay in a better hotel and near to the best places to visit.
- Minimum Check-In Age: 18