Hotel Azuan Suites

Customer Ratings & Reviews

TripAdvisor Traveler Rating

288 reviews

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  cockroachs and food poisoning! juice is prepared with unpurified tap water be aware!

  This is the place to get sick and ruin your holidays! from tip to top is the worst place I've ever stayed in Colombia! there is too much noise in the hall area is impossible to sleep, the bed is decent at least, but the room is a nightmare so tiny if you open the luggage there is no way to pass, and the door handles are broken in the bathroom and the main door, you have only one tiny towel for the whole staying, there is no shampoo in the dispenser and I needed to ask for body wash, there were cockroach in our room, the breakfast is nothing alike the pictures, is filthy tasteless, waitress are so distracted and irresponsible, I asked precisely in Spanish how was made the fresh juice, tap water of bottle water as tap water is NOT POTABLE NOR DRINKABLE the girl said: is made with bootle water, we drank that and few ours later our holiday was ruined as we had food poisoning, in a place like that faraway from home is the most dangerous thing you might encounter, there are many tourists that have been dead due to this reasons, we head to the pharmacy and buy all necessary to get at list better without success, I had a confirmation from the lady in the reception that juices are made with tap water and she apologyze for the inconvenient, the hotel should not prepare drinks with tap water this migth be suitable for locals as their stomatch would be resistant to bacteria and parasites TURIST NOT i got the reservation through agency the lady was nice and deeply upset with this hotel, but I don't recommed this place. would find an air b&b for the same price at least cleaner and nicer. this place is disgusting!

  Oct 09, 2022
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  Fair hotel with good location if you are looking into Bova grande district. Overall it is 3.5/5

  Conveniently located around 5-7 minutes from the historic center. That is without taking into consideration traffick which can add up to 15- 20 minutes. Staff in general are friendly and approachable. Willing to help 24/7 Rooms are very small like a matchbox. Cleaning was not to international standards. Found long black hair in my bed from someone else. One of the TV remotes did not work. But that is why I don't give 5 stars to this place. Breakfast is included. Nothing extraordinary though. But you shouldn't be picking a hotel based on breakfast with a zillion options out there. Especially on the streets . Price is good but cleaning should never be compromised even with a good room price. It is also very true that you can hear everything from the rooms, like people talking on the hallway. Overall 3.5/5 stars

  Mar 20, 2022
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  Azuan Suites

  Good option if you will be outside. This hotel has a good location since is very close to the beach. The rooms are very narrow but still comfortable. The service customer is very good, especially Rolando who gave us very good advices! The only 'bad thing' it was that it may be noisy in the morning, you can hear everything is going on outside.

  Jul 10, 2019
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  Safe, Clean, Noisy

  The staff speak mainly in Spanish and are very helpful, the rooms are pretty small. No hand soap or conditioner, water never gets warm and sound goes right through the doors to the hallway which is unpleasant with crying kids or people talking. But the location is great, AC is cold, and the WiFi works so we were happy overall. Bring your own toiletries, ask for a room away from the common area and neighboring restaurant. Always coffee and water available! Breakfast is included too 👍

  Jan 02, 2019
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  Vacation

  This is so charming and comfortable!! Is very clean and the people is very nice! The rooms are so small but this is not a problem because is located very good and you can easily go anywhere! You have coffee free all day and this is my favorite part of being here🤗

  Jul 20, 2017