Resort Details
- 24-hour front desk
- Complimentary breakfast
- Dry cleaning†
- Free high speed internet connection
- Luggage service
- Onsite laundry†
- Safe deposit box†
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
79 reviews
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Sep 10, 2023Mala, pésimo...ruido ruido ruido
The people Working here are nice but the room no Good at all. Noise in the morning AND noise at night. Not recommend at all Noise during early breakfast Noise at night. Noise noise noise. ..... ..... Stay away ........,., ......, ...........
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Jan 13, 2020Nice location and friendly
The hotel is in the hearth of the old town center, close to the amenities. The first night i was given a very small and basic room, with a tiny bathroom, that was replaced the second night with a larger one that was good with a larger bath-room. They have are conditioning (average), water is not hot but is fine, breakfast is ok. Personnel is very kind: I wish to mention David , whom I borrowed money for paying taxi and helped also with room replacement.
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Mar 24, 2019
Loved it!
My friends and I stayed here for about a week in a room together. The staff was extremely friendly and made sure we were well taken care of. The location is superb: safe, close to food and store options, a block away from La Plaza de la Trinidad (which ensures a fun night every night), and less than 10 minute walk away from the historic city center. Would definitely recommend to anyone looking for a nice and affording place to stay. Note: My group of friends speaks Spanish (which was a big help here), but I don’t doubt anyone with access to a smartphone’s ability to communicate with the staff.
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Dec 28, 2018Super location
I had booked at the hostal Venecia next door, But apparently my private room was here. I had a huge room to myself, with a shared bathroom just opposite. There is a small terrace of sorts, where two talkative green parrots will entertain you. The hotel couldn't be located any for the old town, the park, and Getsemani itself. Unfortunately the room didn't have a window, and you could hear the doorbell from the front gate very clearly in the room. When someone else checked in I was asked to use a different bathroom, further away and without soap, which is a small problem but made me feel like an unwanted guest. I never saw other travellers here and missed that.
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Nov 07, 2016A great bed and breakfast near the walled city
For a modern, safe and well run bed and breakfast in a good location and at a reasonable price, the Balcones de Venecia is a great choice. During Spanish colonial times Cartagena was an island surrounded by a wall, which could be approached by land only through a bridge from another island to the south. That island, called Getsemani, was also surrounded by a wall and could only be entered by land through a bridge to the east. A very large fortress on top of a hill stood guard over that entrance. While Cartagena proper was inhabited by the rich and powerful, Getsemani was the quarter for the rest of the population. Through the years the bay which separated Cartagena proper and Getemani was filled with land, to give rise to the quarter of La Matuna - the modern commercial center of Cartagena. All this history is evident if you stay in Balcones de Venecia. The hotel is at the northern edge of Getsemani, almost across the street from La Matuna, and a 10 minute walk from the Clock Tower, the ancient gate of the Walled City. If you stay here you are close to all three major areas of the city - the walled city with its monuments, Getsemani with its charming alleys and La Matuna with its modern facilities, supermarket, shops, restaurants and street vendors - a snapshot of modern Colombia. The hotel is really a bed and breakfast on the second floor of what probably had been a large apartment. You have to go up the steps to the second floor (no elevator) in order to get to the reception. Security is tight - there is a gate at the bottom of the stairs which is controlled by the receptionist on the second floor. The reception seems to be open 24 hour a day, and the room in which I stayed had a safe. In contrast to the slightly run down appearance of the street, the hotel itself is charming, modern and well maintained. The room in which I stayed had a window (which did not open by design), great air conditioning, a small but clean toilet/shower combination, modern tile floors and a great bed. As is common in such places, the shower did not have hot water - the water is usually not cold, since the climate is tropical, so I did not find it to be a problem. The wifi was reliably strong and fast. There was a daily room service, to tidy up the room. Breakfast, which was included in the price, was served in a small patio. It was made to order and slightly varied each morning. It always included a nice cut fruit plate (papaya, watermelon, mango, pineapple), a fruit juice (oranges, mora berries) and unlimited coffee. The main dish could be a large omelet, a toasted sandwich or fried eggs with corn arepas (a type of biscuit) on the side. There is an upper floor with a small terrace, which includes a small jacuzzi tub and a massage table. The jacuzzi was empty, but they were ready to fill it up and prepare it for me upon request. The massage service is by reservation, and the therapist seems to be professional and wears a uniform. I did not use this service since I got sunburnt, but it could be nice to have a professional massage in the open air. The staff was always friendly. Marius, who prepares breakfast and runs the morning shift, is a great source of information. The night receptionist helped me print my boarding pass next door since their printer was down. The hotel will book any type of tour for you, with a pickup from the lobby, and will order a taxi to the airport if you need one. Overall, highly recommended for a budget stay in town.
- Minimum Check-In Age: 18