Location
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3372 reviews
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Nov 30, 2024Acapulco Vacation 2024
Very comfortable hotel! I appreciated the adults-only pools, but there are no steps or railings (only ladders). So I enjoyed the safety of the family pool. The service at The Island snack bar was exceptional, specifically Javier. Very attentive and prompt. Room service was also excellent. Still have a week left to enjoy!
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Sep 26, 2024Outstanding staff
This is the first review I’ve ever written, but the circumstances and the hotel definitely deserve it. My wife and I were vacationing during Hurricane John, and I have to say that the attention and service from the staff, especially the Hotel Director, Oscar, were outstanding. He handled the situation exceptionally well, addressing guests’ concerns and offering assistance whenever needed. As for the hotel itself, the rooms are very nice, especially considering the building’s age. I highly recommend the buffet—it’s excellent! Thank you to everyone for helping us through such a difficult time! Carlos
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Jun 23, 2024
Amazing trip in Acapulco
Hotel Emporio is a nice hotel where you can rest, eat well and enjoy the beach. We also booked acapulcoforall.com for airport transportation and excursions by Sebastian Hernandez. We felt safe and satisfied with his services and I highly recommend it.
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Jun 23, 2024
Great experience
If you’re planning on staying at Emporio, I would recommend to Hire Sebastian Hernandez in advanced ( acapulcoforall.com ) for round trip transportation to the airport and excursions. He was always on time, we can’t thank him enough for a fun and SAFE experience! I will definitely hire his services again!
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May 21, 2024
Great stay, did not disappoint even after Otis!!
Emporio has the whole package!!! Great hotel, beautiful garden and pool area. The food is good, and fair priced. All rooms hace ocean view, comfortable beds and pillows. It is centric, close to many restaurants, bars, beaches, and a 15 minute drive to La Quebrada Truly grateful with Sr. Nava for such great hospitality and Zacarías for always making us feel welcome and at home in Emporio. Will be coming back soon. ( the hotel is in great shape, even after Otis!!)