Guests will receive a Food and Beverage Credit of $50 per room per stay.
Important information: Redemption information will be provided by the hotel at check-in.
Guests 65 years of age and older will receive the following benefit:
• 10% discount on food and beverage outlets
• Upgrade to high floor/ocean view or best available room at the time of check-in (Suites are not considered for upgrade.)
To receive this offer, inquire upon check-in and present your passport upon hotel's request. Required Voucher Wording: “Seniors Program”.
Resort Details
- Various Lounges/BarsLos Caracoles Snack Bar: located by the pool.
- Various RestaurantsEn Ancla Restaurant and Bar: located by the beach, serving international cuisine.
El Jardin Coffee Shop and Bar: located by the Atrium, serving international cuisine
El Arrecife Restaurant: Gourmet dining
Lobster Club, Grilled seafood, and prime meats Riviera Style.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Weddings are subject to pricing depending on requirements.
Also can do special events, such as, Anniversaries, Renewal of vows.
† Fees may apply
- Children's program, onsiteSubject to availability
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- PoolThere are 2 pools on site. One of the pools has a childrens section This Property has Swim up Bars.
- Sauna
- Spa †
- Steam bath †
- Tennis court †There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4054 reviews
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Jan 25, 2025Nice Resort
We felt very welcome and ‘at home’ at the Emporio Ixtapa Resort. It’s a beautiful area with a nice beach. It was fairly quiet and very relaxing. Our room was spacious with a comfortable king bed that overlooked the ocean. But, there are no balconies that you could sit out on. The window could be opened to hear the waves. Staff were friendly and helpful. The breakfast buffet was the best of all the daily meals. Lunch and dinner always had plenty of food options but they were pretty much the same each day. We did eat at the Italian (reservation needed) restaurant and it was very good. The Mexican Fiesta night was amazing and one of the best we’ve experienced in Mexico in years. Food was authentic, dancing and music exceptional. Across the street, are various stores and several restaurants nearby. We felt very safe going out of the resort for a walk or to shop. It was an enjoyable holiday!
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Dec 12, 2024Time to Relax
It is beautiful there. The prices are right. The pace of live is very laidback. The town has everything you need . Few people know English, I used google translate a lot. The customer service is amazing. I really relaxed and my worries disappeared.
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Sep 15, 2024Great service, so so food and loud live nightly music
The staff and service is very good! Everybody was helpful and friendly with me and my baby! We only had breakfast there and what was fresh was good (fruit and eggs done at the moment) the cooked dishes (chicharrón, refried beans, chilaquiles…)were not the best. Go very early because otherwise the waiting list to be fitted is super super long! The rooms need a bit of an upgrade but they are not terrible. The pool is nice and the beach is super nice. I loved that beach beds as they are more comfy to be with a baby. Every night they have live music that is very loud and due to where it’s being played you can tell it can be heard in all rooms. That was very annoying and I had to put baby down to sleep with loud white noise to block the music.
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Mar 14, 2024
Will go again, most likely.
Older hotel. It is clean, kept well yet ready for modernization. The service is second to none. If you are looking for reasonably priced ocean front accommodations with a nice pool, pool bar and room service, this fits well. The area was safe, there was lots to do and the food was very good. Nearby restaurants were many and wonderful while a taxi to get there, if not walking, was very inexpensive. This was our first time and we are talking about going back already.
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Mar 07, 2024Won't come back here again.
Well the room view was fantastic since we have the ocean view room. The bed was also fairly comfortable. The people that work there are fantastic very friendly. We did the all inclusive but i would suggest not to do so as there are better food outside. I can suggest maybe the breakfast is a good place to start since you can start your day well fed. However for most part the food wasn't that good except for the Mexican feast day and the meat grilling day. Outside of those two the food is not too great. They also have an Italian restaurant that you have to make reservation 9am the day before and the food was pretty horrible. Now i will get back to the room especially the bathroom. The two faucets were leaking everytime you turn on the water so we had to continually wipe the bathroom sink area down. The bathroom should have been cleaner but oh well. Like i said the view was great and the beach was cool. But the pool which had the bar had many kids in it although they have a kids pool too. Not sure why they allow kids to swim in the pool where the bar is at. Why not just have kids swim at their private kids only pool? Sadly we didn't even jump in the pool thinking of how many little kids pee'd in there. :-( We actually enjoyed more away from the hotel than in it. I can go on but i will stop there. Overall, it wasn't the best experience with a hotel. We will not be back here for sure.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.
General Information- Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed