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Customer Ratings & Reviews
TripAdvisor Traveler Rating
3342 reviews-
One of the best hotels I ve ever stayed.
I stayed for 3 nights during my visit in Madrid and it was absolutely amazing. The room was spacious and well maintained ( with perhaps the only disadvantage that if you need extra amenities, such as dental kit, or shaving kit, you ll have to ask through an application , which in fact was easy, but would prefer having them in room at first place. The lack of sleepers was another small issue). Staff was polite, breakfast was super and location supreme. The roof top bar gives you amazing views of the town during day and night. A little annoyed by the people who visit it just to take an insta pic as it is one of the madrids’ hot points to visit but … hey business is business after all. I would definately stay there next time.
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BEAUTIFUL HOTEL IN AMAZING LOCATION
We stayed here for 2 nights when we came to Madrid for a christmas shopping weekend. One of the christmas markets complete with ice skating rink and mulled wine is directly opposite the hotel. The shops are on the same road, Zara, Stradivarius and Mango actually being part of the same building. Our room was lovely, the heating control was spot on. Drinks on the rooftop bar were excellent where we were treat like VIPs! All staff from the reception staff, doormen, bar staff, etc were exceptional. The hotel was festively but tastefully decorated and made our stay so much more fun. I cannot recommend this beautiful hotel and it's staff highly enough.
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Madrid short break
The hotel was in a perfect location only a short walk from all the major tourist attractions. The rooftop bar gave a fabulous view and even though it was cold we had a very pleasant drink in the sun admiring the views.
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Rooftop is the best
This is your hotel on Gran Via! If you're in Madrid a few days for the holidays, this is it. The rooftop bar gives guests priority seating. We loved the live DJ, the tapas & vino tinto, and the counter seats overlooking the city. The rooftop bar was very busy the Saturday afternoon we were there.
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December in Madrid
Hotel and service are excellent, with the exception of elevators, the wait time for them was quite long (most of the time)