Resort Details

Dining
OnSite Dining
  • Apapachoa Restaurant
    Have breakfast or dinner at Apapachoa, our recently opened restaurant located on the rooftop in Casa de la Paz.
  • Various Bars
    WET BAR PIRAMIDE
    WET BAR MÚSICA
    CHANGARRITO
    CHANGARRITO ARTISTAS
    WET BAR CAYUCO
    EL CAFECITO
    CAFETEKA
    ROOF TOP ARTISTAS
    ROOF TOP DISEÑO
    ROOF TOP PIRAMIDE
    ROOF TOP MUSICA
    SPEAK EASY

  • Various Restaurants
    KIBI KIBI: YUCATAN AND LIBANESE
    ARENAL:SNACK
    MERCADO DE SAN JUAN:MEXICAN BUFFET
    TAH XIDO:ASIAN FOOD
    CHINO POBLANO:POBLANO / CHINESSE
    LA CANTINA VI.AI.PY:OAXAQUEÑO
    CAYUCO:MEDITERRANEAN
    ENCANTA:MEDITERRANEAN
    XAAK:PREHISPANIC “*additional cost**
    Apapachoa : Vegan

On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Concierge desk†
  • Conference facilities†
  • Currency exchange†
  • Dry cleaning†
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Concierge desk†
  • Conference facilities†
  • Currency exchange†
  • Dry cleaning†
  • Elevators
  • Housekeeping - daily†
  • Ice machine
  • Internet services†
  • Library/Reading Room
  • Live entertainment†
  • Medical Facilities Service†
  • Pets allowed†
  • Safe deposit box†
  • Turndown service†
  • Valet parking†
  • Wakeup service†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Bike rental †
    Bikes for transportations to the nearest parks
  • General †
    - Arts and Crafts
    - Cultural Activities - Workshop in the 5 houses
    - Daily Activities - Workshop in the 5 houses
    - Ecological Tours

  • Gym †
  • Jacuzzi †
    In rooms / SPA
  • Jogging trail †
  • Nightclubs †
  • Pool †
  • Sauna †
  • Spa †
    Hidrotherapy Circuit, Flotarium, Beauty Salon, Brides Room
  • Water activities †
    Water Sports - Kayak, stand up paddle
    Waterslide - RIVER

Off-Site Attraction
  • City Center

† Fees may apply

Hotel Advisories
  • AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants: Xin-Gao, Teatro del Río & Há / Parks: Xenses, Xel-ha, Xavage, Xoximilco & Xenotes This fee is subject to change without prior notice.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 16

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