Resort Details

OnSite Dining
  • Bio
    Vegan/Vegetarian restaurant.
  • Cantina Los Faroles

    Oaxaquena's speciality food.

  • Chibali
    Family restaurant with international buffet.
  • Fuego

    Italo-mexican speciality food.

    Restrictions apply - exclusively for Casa Fuego guests. Adults-only.

  • HA' (additional cost)
    Ha’ is more than a restaurant, it’s a culinary experience that involves all the senses, from the welcome, to the design elements, to sounds, to the presentation of drinks and food and impressive Mexican wine collection - every element surpasses the expectations of the diner. 

    Ha' is not a part of the All-Inclusive plan.
  • La Trajinera
    Sea and land flavors.
  • Las Cuevas
    Brazilian rodízio.
  • Las Playas
    Snack and grill.
  • Mercado de la Merced
    Traditional Mexican buffet.
  • Teatro del Rio

    A recreation the classic dinner-show lounges, considered the epicenter of the artistic and social life of Mexico in the 1950s. Enjoy this special time with your spouse, friends or family along a tasting menu, as the show takes place in an impressive riverfront stage.

    Reservations required.

  • Various Bars/Lounges
    - Lobby Bar
    - Bar Pozas 1
    - Bar Pozas 2
    - Pool Bar
    - Bar Fuego and Roof Top Bar Fuego - exclusively for Casa Fuego guests
  • Xin Gao
    Asian cuisine.
  • Xpiral
    The Sunday Brunch now is located at Las Cuevas restaurant.

    Restrictions apply: Available exclusively for Casa Fuego & Tierra guest. There is an extra charge ($) for other guests.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14079 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This is paradise!

    This hotel is paradise! It’s the most beautiful resort we’ve ever been too. The fact the excursions are included is amazing and makes it worth it. Also, Carlos by the main pool provided the best and most attentive service. We’d love to come back.

    Apr 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A gateway at River Maya

    The view is fabulous and the food is very tasty and authentic. Our concierge is Paola Borjas. She is very helpful and welcoming. I like the sustainability practices at the hotel. They provide serval unique free local handicrafts for guests.

    Apr 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dinner on our first night!

    Saul was absolutely amazing! He presented himself well rounded and very knowledgeable. He brought out an amazing selection of his favorites to try. Of course we'd loved them all! We will definitely return to this restaurant during our visit! Thank you! ❤️

    Apr 04, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Has gone downhill

    This is my 4th time here and this place has gone downhill with the service. The fitness center did not have any towels or water. I called 4 times over an hour and a half and kept being told they would get someone there. 2 hours later someone showed up. I had requested more water everyday and they love to say they will get someone up there right away and no one ever shows up. Then you call again 3 hours later just to experience the same thing. My daughter's showed head did not work and she told the front desk. Once again they said they would get someone there right away and no one ever showed up. This is my fourth time here in 5 years and it is my last. For the price you pay, I expected the same as past years, but the service has gone down so badly. Time to try another place. They lost me

    Apr 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best place to vacation ever

    The most beautiful place I’ve ever been to! The staff is incredibly kind and welcoming. The food is amazing, the culture is vibrant, and you can really tell they put their time and effort into the smallest of details to make the overall experience that much better.

    Apr 04, 2025