Experience a captivating beachside retreat at Hyatt Regency Grand Reserve Puerto Rico, steps from the leach and nestled beside the lush El Yunque Rainforest. This family-friendly resort invites you to relax, unwind, and immerse yourself in the nature's beauty. With 579 spacious guest rooms, the resort offers some of the largest rooms in Puerto Rico, including Regency Suites and Villas en La Reserva. Standard rooms start at 520 sq. ft., while villas offer from 688 to 1,050 sq. ft. of comfortable space, making ideal for families and groups alike. Enjoy a round on our world-class 18-hole golf course designed by Tom Kite, or explore the rich history of Old San Juan. At Hyatt Regency Grand Reserve Puerto Rico, we believe in the philosophy that "Doing Nothing Means Everything". Take a break and lounge by our expansive lagoon-style pool, rejuvenate at the Rainforest Spa, or simply find inspiration surrounded by landscapes.

Property Information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 1
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 12 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2523 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pleasant, stayed experience.

    My wife and I stayed for the first time for four days and three nights from November 7th to 10th, 2024. We arrived early at the hotel around 8am and although check-in was scheduled for 3pm the Garden View room was already available. The room was spacious, clean and cozy. The room cleaning service was unfailingly every day. Clean towels, SUPER room cleaning service. The hotel facilities are spacious. Depending on which room you stay in, the distance can be long from the room to the lobby, therefore transportation may be necessary if you do not want to walk a lot. The transportation is excellent! You dial 0 on the room telephone, they answer quickly, and you say the room number to be picked up. Tip: In my experience, when calling for pickup, the golf cart comes right away, so don't stay in your room after calling because they may pick you up and not see you and assume you were already picked up by another golf cart. The lobby at night offers music entertainment for dancing. What fascinated me the most is the wide variety of food at the breakfast and lunch buffet. The buffet food was exceptional. The pool was very good. The beach is not very big but it is private to the hotel so you will only see the guests on the beach and not people from outside. I visited some of the restaurants like Nectar for dinner and the menu was very good with its prices. The food was delicious. In general, the hotel staff was very friendly, polite and attentive. Inter-hotel transportation was excellent. I will definitely be looking for dates in the future to stay again.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friendliest Staff

    We had a wonderful vacation. The grounds were beautiful and all of the employees were super helpful and friendly. There were plenty of seats by the pool and beach, the food was delicious, and the drinks were fabulous! The view from the room was stunning! The bed was super comfortable too!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    La boda de ellos

    I was there for my friend's magical wedding. The breakfast buffet had a huge selection. The rooms are spacious. Showers have a rain shower system. The location is easily accesible. The food, the views and the customer service were outstanding!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Resort

    Amenities and staff were top notch. The room was more than comfortable and the entire resort was clean and comfortable. Excellent food options and staff was friendly and helpful. Location was good for adventuring and touring the beautiful Eastern side of the island. We would stay again.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The bartenders at the sun trap were great

    Ricardo and Alberto at the sun trap Bar were amazing! Ricardo made us an amazing drink and Alberto took great care of us. They were extremely kind and courteous. Food was delicious. Those two deserve a raise! They were amazing bartenders! They deserve a vacation

    Nov 19, 2024