A full-scale, destination resort tucked away on 300 tree covered acres in northwestern San Antonio. Including a 500 room hotel, 40,000 sq ft meeting space divisible into 27 flexible meeting areas, including five meeting rooms and two magnificent ballrooms, 14,500 sq ft stand alone full service spa and 27-hole championship golf course, tennis court and 4 acre water playground with a 950 ft Ramblin' River.

Property Information

Year Built: 1993
Last Renovation: 2023
Accessible rooms: 26
All rooms non-smoking: 502
Connecting rooms or suites: 124
Double bedrooms: 233
Executive floor: 1
Floors: 4
Nonsmoking rooms: 502
Rooms with internet access: 502
Single-bedded accommodations: 195
Suites: 61
Total rooms: 502
Total rooms and suites: 502

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $40.86 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Recovery fee: US $3.5 + sales tax (0.63) per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $40.86 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Recovery Charge: US $3.54 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4918 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome Hotel/Resort

    Love this hotel/resort. This is my fourth time being here for the Texas Fire Chief's Workshop and the property is magnificent. The bed was very comfortable, room was spacious and the balcony was a plus. Ordered room service and it was delivered promptly and the food was great!! Looking forward to future stays.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    8th Wedding Anniversary

    Thank you for the amazing hospitality! We will be back and it will be soon. You and your staff at the Hyatt were amazing!!! Overall experience was amazing. They catered to our needs and made us feel very welcome. I don’t have anything bad to say.

    Dec 09, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Room given away with no notification

    After my online check in and business partners given the Hotel a credit card for incidentals on site, I arrived to the hotel after a six hour drive to be informed the Hotel had given my room to another guest. The Hotel rebooked me to a different hotel down the road. No prior notification was given by the Hotel. I was there for a two day conference and was never offered an opportunity to stay at the Hotel during the conference.

    Dec 09, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Overpriced everything

    Not enough staff at breakfast - waited way too long for coffee/refills, juice, water, and the bill. The auto 18% service charge for our group of 8 wasn’t justified…it was a buffet with minimal customer service. Everything was overpriced - $20 for kids pepto in hotel gift store, $22 old fashioned at bar, $10/hour for bike rental. Collectively, these absurd charges make the entire hotel feel petty, and guests leaving like it was a money-grab by Hyatt. There’s nothing about the property that justifies those prices - kids pepto at Target costs $6…they charged triple! $20+ old fashioned is NYC pricing, NOT at Charlie’s Long Bar outside San Antonio! After checkout, friends that stayed at the property on a “guest of honor” reservation saw $250 in breakfast charges. Still fighting with the hotel to get these removed.

    Dec 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family experience

    Family friendly resort with lots of things to keep both kids and adults busy. Close to a lot of options outside the resort too. It was our first family resort and we had a blast. Entire staff was friendly and we were able to let our child (20 month old) run around. We will go back

    Dec 01, 2024