Resort Details

Dining
OnSite Dining
  • In Room Dining
    Offers a full selection of food, wine and beverages, for those who wish to dine in the comfort and privacy of their rooms. Available from 6:00am to midnight.
  • Mankota's Grill
    Offering poolside dining and cocktails by the fire pit with dramatic views of the Pacific Ocean. Our fire pit is a warm and welcoming spot to gather for cocktails each evening, or to roast S’mores after a nighttime swim with the kids.
  • Pete's Mallory's Surf City Sunset Grille
    Pete’s menu features California comfort food and fresh local fish with a creative twist.  Pete’s Sunset Grille has both indoor and patio dining
  • Shubee's Poolside Grill
    The essence of California casual.  Located at the Slyders pool. Featuring yummy salads and sandwiches for the adults, and all the kid favorites, making it the perfect place for an outdoor quick lunch. Don't forget to try one of the specialty drinks (for adults and kids!)
  • Surf City Grocers
    For guests looking to pack a quaint picnic lunch for a day at the beach or those wishing to purchase a boutique varietal wine, the resort is home to Surf City Grocers, an Island-style market. Located within the retail plaza, an eclectic blend of shopping.
  • Tower 15 Pizza
    Serves specialty thin crust pizza, whole or by the slice. Open seasonally.
  • Watertable
    With a sophisticated vibe and contemporary design, Watertable offers seasonal menus focusing on regional grill centric American fare. Open for breakfast and dinner
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold†
  • Bell staff/porter
  • Bicycle rentals†
  • Children programs†
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold†
  • Bell staff/porter
  • Bicycle rentals†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Outdoor pool
  • Pets allowed†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Shuttle to local attractions†
  • Spa†
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • We truly believe that your wedding day should be one of the best days of your life. And because of that, we take pride in handling the details so you can spend time on what's important: enjoying your day. Our facilities can accommodate everything from small, intimate gatherings to lavish weddings. And our staff can help you plan the ceremony of your dreams, from flowers to music and everything in between.

    Please contact the hotel directly for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool
    There is 1 children's pool on site.
  • Fitness center on-site
  • Hot tub
    4 Outdoor Hot Tubs
  • Non-Motorized Water Sports †
    Beach cruiser bicycles
    Surfboards
    Body boards
    Wetsuits
    Beach chairs
    Sand toys
    Beach umbrella
  • Outdoor pool
  • Pool
    There is 1 pool on site. Slyders Water Playground features three water slides dropping you into two splash pools, a ribbon shaped main pool, shallow children's wading pool, two fire pits perfect for roasting marshmallows, nine private cabanas complete with flat screen TV's and wireless internet (available for rental on a daily basis) and an oversized hot tub!
    Shubee's poolside cafe offers casual fare, fresh fruit smoothies and full bar for adults.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Beach
  • Golf †
    Golf Course located within 10 Miles of Property.
Off-Site Attraction
  • Beach
  • Bowers Museum of Cultural Art
  • OC Wildlife and Beach Tour
  • Disneyland

    Free Shuttle - will be available over the following dates: May 24 – September 2, 2013

    departure from Hyatt main entrance; 10:00pm AND 12:00am Return from Disneyland

    Subject to change with out notice.

    Reservations:   Required through hotel Concierge:  714-698-1234 x. 51.  Reservations must be made before 8:00pm the evening prior.  Shuttle services are not guaranteed without advance reservations.

  • Other Local Attractions
    Disneyland - 20 miles
    Knott's Berry Farm - 14 miles
    Universal Studios - 46 miles
    Aquarium of the Pacific - 15 miles
    Catalina Island - 26 miles
    Queen Mary - 17 miles

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6465 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Extremely clean

    Absolutely beautiful grounds and the cleanest hotel I've ever been to!! The grounds were kept immaculate, and the room was exceptionally clean and had everything I needed including water which add the extra touch for travelers. Extremely cozy and comfortable

    Mar 02, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    I will not be back

    I am a Hyatt employee and decided to spend my birthday weekend here. I don't think I will be back. The front desk agent I checked in with was very nice he's the only reason this hotel isn't getting one star(hispanic gentlemen with glasses). I decided to do my birthday dinner at the hotel's Watertable and my friend decided to pay for the dinner without my knowledge. I am a Hyatt employee and he was unaware that I get a discount so we got the waiter to refund him and I paid instead. Even so when I got the bill back it still seemed quite high and didn't list the items we ordered which I thought was weird but we were running late so I took pictures and paid for meal and tipped the waiter generously (I will circle back to this later). The room was very nice and the hotel was beautiful to stay at; however, the day of my departure my flight was delayed. I went to the front desk and spoke with a lady to ask if I could get an hour extension due to this. I am an elite member for Hyatt so my check out time is 2pm and I was asking for a 3pm check out. The front desk agent said she was have to charge me a half day rate for the extension I said I would think on it, but I would definitely utilize my 2pm check out. Come 11am I actually had a housekeeper open my door while my partner and I were watching a movie. I had to translate to her that I would be checking out at 2pm. An hour later I get a knock on the door from someone else seeing what time we were checking out. This time I called the front desk telling them to stop sending people to my room. No guest service recovery offered just them saying sorry and "what time will you be checking out?" "3pm" "just a reminder we will have to charge you a half day rate". I checked out and I flew back home, but that restaurant bill just didn't sit right with me. I called the hotel later on and they said they could send over the receipt with the breakdown on what I ordered. Lo and behold I find out that there is an automatic gratuity already added which was weird because we were only a party of 4, and no one in the restaurant told us about this. I ended up tipping the waiter 50% for my meal. The front desk told me they would get the restaurant manager to call me back and a week goes by and no one calls me. So I call again and ask the front desk to get the restaurant manager to call me back. No answer for a week but I finally see a refund the tip I put down, which is a shame because the waiter who I felt took advantage of me not telling me that there was an automatic gratuity still made a his automatic gratuity. Honestly I thought it was real cowardly of the restaurant manager to not give me a explanation on my situation. Again I work for Hyatt I always want to give great reviews and if it was a minor infraction I usually brush it aside. It took my coworkers to convince me to write something on here because I didn't want to. But during this whole time during my stay and my later conversations with the hotel not one time did they try to do any guest service recovery. It was my birthday and I convinced my friends to spend money at the company I work at, but all the hotel did was make me feel like another number and make it seem like they didn't care about these issues. I probably won't get a response to this, but I wanted to make people aware of my stay, and warn people to double check their restaurant bills at the Watertable.

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Stinky feet room!!!

    Beautiful resort, right on the beach, several pools. However, my room smelled so much like DIRTY FEET that I could not even stand being in the room. I am surprised housekeeping didn't raise a red flag and let people continue to stay in that room!

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing time.

    Beautiful rooms. I almost wished we didn’t have plans so that I would be able to just relax in the hotel and enjoy the balcony. Dinner at Watertable was delicious. The Chilean sea bass was the best….and their bread! Cameron, our server, was attentive and great (despite us dining with 5 kids). The kids’ pool was fun. Unfortunately, one of the pools with the slide had a broken heater. But our group of kids had a great time in the shallow pool and spa. The most pleasant surprise was seeing they offer beach umbrellas, as well as beach chairs, to borrow as we headed to the beach. I will definitely be back.

    Feb 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Staycation or Visit from Far

    We love staying here and have always had a wonderful experience! We love the beach, spa, fire pits, & all the restaurants offer a wide variety of delicious food choices! Even though we live close by, it always feels like we are far away! It is perfect for family, friends, and pets! It’s a win-win situation for all ages and of course our fur babies get a vacation as well!

    Feb 25, 2025
Hotel Advisories
  • AdvisoryA minimum Valet Parking fee of $45.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryA minimum Valet Parking fee of $49.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryA minimum Valet Parking fee of $60 per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: $45 (plus taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort fee inclusions:

    •  In-room refillable water bottle (2 per stay)

    •  Hydration stations located throughout the resort

    •  Premium high-speed internet access

    •  Beach essentials: chairs, umbrellas, and towels

    •  Sunscreen available at pools

    •  Daily koi fish feeding

    •  Fire pit experiences

    •  Fitness classes (seasonally)

    •  Outdoor movies (seasonally)

    •  Cosmic Sliding (seasonally)

    •  Dig It! Interactive sandcastle building (seasonally)

    •  2-for-1 half-day bike rental at Toes on the Nose

    •  Storage for surfboards, golf clubs, and luggage

    •  Personalized guest request texting service for 24-hour assistance

    •  15% discount on spa services

    •  Daily shuttle service to Disneyland on a first-come, first-served basis (seasonally)

    •  On-property electric car charging

    •  $5 credit at Surf City Grocers

  • Pet Policy : Pets Allowed: Additional fees apply

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