Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Agave SunsetOffers a full bar with a wide variety of specialty drinks and cocktails. Watch your favorite sporting event on one of the TV screens. A cigar from the humidor can be enjoyed on the adjacent terrace. Mountain views and desert sunsets compliment your choice of beverage and cuisine.
- Citrus Marketplace and CafeFor a quick cup of your favorite Starbucks coffee, specialty coffee drinks, refreshing beverage, light snack, salad or sandwich, stop by the Citrus Marketplace and Cafe located adjacent to the main entrance to the hotel lobby. Surf the Net on our own in-house personal computer. Lunch boxes are available
- Mobile Room Ordering
- Roadrunner Cafe and Oasis Pool BarSunny skies and great temperatures invite for a day at the pool. Roadrunner Cafe offers snacks, sandwiches and salads. The Oasis Pool Bar offers Frozen drinks and dessert specialties served poolside. Operation Hours vary with time of year.
- Tia CarmenNew restaurant concept with celebrity Chef Angelo Sosa. Southwestern fare with a locally inspired twist. Indoor / outdoor dining with beautiful desert views.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking
- Air conditioning
- ATM/Cash machine
- Babysitting,Offsite†
- Barbeque grills
- Barber shop†
- Beauty shop/salon†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking
- Air conditioning
- ATM/Cash machine
- Babysitting, Offsite†
- Barbeque grills
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Catering services†
- Check-in kiosk†
- Child programs†
- Children welcome†
- Children's nursery, Offsite†
- Children's play area
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities†
- Continental breakfast†
- Currency exchange
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning, Offsite†
- Early check-in†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in
- Express check-out
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf
- Grocery shopping service available, Offsite†
- Hair dryer
- Hairdresser/barber†
- Health club
- Heated guest rooms
- Heated pool
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Jacuzzi
- Jogging track
- Kitchenette
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Parking fee managed by hotel†
- Parking lot†
- Pets allowed†
- Photocopy center†
- Playground
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Snow sports
- Spa
- Storage space
- Sundry/Convenience store
- Telephone jack adaptor available
- Tennis court
- Train access†
- Translation services†
- Transportation, Offsite†
- Transportation services - local office, Offsite†
- Turndown service
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning, Offsite†
- Video review billing
- Wakeup service
- Whirlpool
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Camping †
- Cardiovascular exercise †
- Children's program, onsite †
- Golf †
- Health club †
- Hiking trail †
- Jacuzzi †
- Jogging trail †
- Mountain climbing †
- Nature preserve trail †
- Outdoor pool †
- Playground †
- Polo †
- Pool †
- Sauna †
- Snow skiing †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Whirlpool †
- Gambling †
- Indian Wells Tennis Garden
- Restaurants
- El PaseoMini Rodeo Dr
- Coachella Music FestivalMusic Festival
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4697 reviews
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Jan 27, 2025Now a Grand Hyatt and I agree!
This is my third stay at the Grand Hyatt Indian Wells resort. I absolutely love all the upgrades and remodel they recently underwent. It certainly is worthy of the move up from Hyatt Regency to "Grand Hyatt" status! The new lobby and restaurant are gorgeous!! The service at every level is impeccable!! I want to keep this gem to myself and not share how wonderful it is. :) Special shot out to Athena at the front desk who was professional, friendly, and accommodating which made check in a breeze. Thank you to all the staff at the Grand Hyatt Indian Wells. I can't wait to return in March for BNP Paribas!!!
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Jan 25, 2025Not luxury
This “resort” was a huge disappointment. My stay the night before at the Ontario Element was far superior in every way. I mistakenly assumed this would be an upscale resort, but that couldn’t have been further from the truth. First, if you’re expecting a warm or hot shower, prepare to be let down. The hot water was unreliable at best—fluctuating between tepid and cold, with no consistency. Despite reporting the issue, staff claimed it was working, but it never improved. It’s frustrating to deal with such basic issues when you’re supposed to be relaxing. The room itself was mediocre. One bed had visible urine stains on the sheet, which was unacceptable. The showerhead leaked constantly, and the outlet near the bed didn’t work, meaning I couldn’t charge my phone overnight or keep it by me for the alarm. Small inconveniences like this really added up. The arrival experience was chaotic. When we pulled up to check in, the area in front of the main entrance was jammed with cars, creating unnecessary confusion. The lack of organization was a bad first impression. Adding to the frustration, when we tried to watch a movie in the room, the TV kept switching back to the hotel’s main channel every few minutes, making it impossible to enjoy anything. It was just one more thing that underscored how poorly this place was run. The so-called “hydration room,” where guests are supposed to be able to get filtered water, was another letdown. It was run-down. The resort overall lacked the amenities I’d expect for the price. There was no breakfast buffet or anything that felt truly “resort-like.” It felt like a place trying to give the illusion of luxury but failing completely to deliver on value or quality. If you’re looking for a true luxury experience, this is not the place for you. However, if all you care about is having a spot for your kids to play in the water and you’re okay with poor value for your money, this might suffice. For me, the experience was not worth it, and I would not recommend staying here.
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Jan 23, 2025
Grand Hyatt, Grand Stay in Palm Springs
The hotel has been renovated and looks amazing. The staff remembered my husband's birthday and upgraded us to a suite. It was beautiful. I stayed here even though the my conference was in another hotel. They even shuttled me over on a golf cart. Top notch service. Everything was awesome. I will definitely be back!
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Jan 20, 2025
Wonderful!
This place is unparalleled with customer service in the still suffering hospitality industry. The bellman staff are so friendly and I love that there are so many of them. The wait time was short and efficient. The checkin desk was also welcoming and friendly. Some hotels still make me feel like an imposition. This place is wonderful! Clean, welcoming, plenty of staff!
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Jan 11, 2025
Great Hyatt Family Getaway Resort
This is a great resort for a family getaway - for all ages. If you are a Hyatt Globalist, this is a great place to use your suite upgrade awards. The location is beautiful. There is a waterpark-like area for kids with waterslides and a lazy river, and a kid/young child pool area with water sprayers. Adults have an 18+ over area to escape the large crowds. The spa is very relaxing right next to the gym area. This is overall an amazing place to go for a few days with the family.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $46.10 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $40 plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. Self $11 per night Valet $27 per night The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. This applies to valet and self parking. • $23.50 (October thru May) • $15.50 (June thru September) The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $46.10 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Family Plan: Children 17 years and under, when sharing a room with parents, are free.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.