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4676 reviews-
Short celebratory get-a-way
We stayed for one night. The room was large with couch that could comfortably be used. The bathrooms are well equipped and the hot water was endless. Our room was quite a walk away to the adult pool. We did expect more service at the adult pool. The adult pool was very serene and everyone was enjoying a cocktail or reading a book, but there kids coming into the area and it was disruptive to what people were trying to achieve in the quiet space. The location of the hotel is pretty far from Palm Springs and next time we may try the Thompson Brand just because it adds a more lively location . I would recommend this place if you want to stay at the hotel and not leave. This place seems like it more caters to families with it offering a pretty impressive water slide .
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Just a little bit of HELP
Staff can be more helpful when checking in, staff did not explain how the elevators was. I was told to use the first one that when to an M floor and not to the second floor. went to and the (M) floor and was lost before a worker told me I was on the wrong floor
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We will be back!
The room was beautiful and the view from our room was to die for. The staff was friendly and attentive from check in to check out. The food was off the charts and soo good!! I will be sharing my experience with friends and posting on my social media. Thank you so much for making our quick get-a-way amazing! We will be back.
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Amazing work event that makes me want to come back for family trip!
The resort just completed a $40M renovation and they did an amazing job. We had a Key Partner event here the 2nd week of November. The facility has recently just completed a full blown renovation of meeting/ common space and rooms. Both the meeting and catering staff were superb. The food at the meetings and in the restaurant was great. Our guests commented on how well they did in both areas. There is flexibility in guest rooms. I had an amazing one that walked out to the golf course and they have villas for families and Casitas. A few people said their room was beautiful and large but faced the parking garage. The venue is huge so bring your walking shoes bc it is spread out with their incredible pool at the center. The down side was they need more bathrooms near their event spaces. We did outdoor dinners two of the three nights. I was worried it was going to be too cold. They did a great managing the heat lamps so never a problem. We also had fire pits which were a big hit. Another guest favorite was the Argentine bbq! The food was outstanding and really great presentation. I
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10/10
The hotel is beautiful, clean, comfortable, the house keeping was beyond attentive, the pool area was perfect for what my kids wanted to have for the long weekend, the only problem was that the pool heater for the water slide was broken so the water was very cold in that particular pool. We will definitely come back.