Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars

    LOBBY BAR - Overlooking the turquoise Caribbean and magnificent infinity pool with live music nightly. Serving a variety of international drinks from beer to fine wine, champagne, premium spirits and liquors to the best cocktails.

    TEQUILERIA & BEACH LOUNGE - Offers a wide selection of authentic world-renowned Mexican tequilas and after dinner drinks. Located right on the beach, there’s no better way to enjoy a frozen margarita than from a swing.

    PELICANOS BEACH BAR - Perfect casual beachfront spot for a refreshing drink at any time or a before dinner cocktail with friends.

    TRADE WINDS SWIM-UP BAR - A spot to cool off and savor your favorite cocktail and any other cravings you may have.

    24-HOUR LOUNGE - A place to relax and treat yourself to hors d’oeuvres, premium snacks and drinks while enjoying a friendly table game, billiards, or watching your favorite sporting event on our large TVs.

  • Various Restaurants

    SPICE - All day gourmet dining with sumptuous buffets, show cooking stations and a la carte menu. Casual atmosphere. Open for breakfast, lunch and dinner.

    PELICANOS RESTAURANT & BEACH BAR- Offering a la carte Caribbean fusion seafood choices in an oceanfront setting overlooking the beautiful beach and Caribbean Sea. Breakfast, lunch and dinner.

    ASIANA - serving contemporary Asian fusion cuisine with the always popular teppanyaki. Spectacular views and romantic garden setting ensures an intimate dining experience. Lunch and dinner.

    MARIA MARIE - Specializing in upscale Mexican - French fusion cuisine and providing a truly Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexico’s rich heritage. Open for dinner.

    CANTINA LA ADELITA - Enjoy a traditional taste of Mexico at this authentic cantina featuring Mexican craft beer, spicy cocktails and gourmet Mexican fare. Open for dinner.

    CHEF’S PLATE - International haute cuisine where every dish is carefully selected each day and artfully prepared at the discretion of the international chef. Each meal will be a memorable gourmet dining event. Offered to select room categories. Dinner. Reservations required.

    CASA DEL CAFÉ – A gourmet urban-style café serving premium espresso and cappuccino drinks along with scrumptious pastries, desserts and ice cream.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services

  • From a romantic oceanfront gazebo to a terrace with a sunset view, Hyatt Zilara Cancun offers the perfect setting to begin your life together or celebrate the years you’ve shared so far. Let us attend to every detail of your wedding, honeymoon, or anniversary while you and your guests enjoy all-inclusive luxury. Free packages make your celebration all the more carefree and custom options let you personalize your event—in every way—to your unique tastes.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 2 Outdoor Hot Tubs
  • Non-Motorized Water Sports
    Snorkeling, kayaks and boogie boards
  • Pool
    There are 5 pools on site. Gorgeous infinity pool, inlaid with cascading fountains that give way to stunning views of the shimmering Caribbean and a seemingly endless horizon. This magnificent pool features two in-pool hot dual-temperature hot tubs., an official Olympic-size 50-meter lap lane with starter block, plus and oceanfront tranquil pool also the very popular in-water lounge chairs and a convenient swim-up bar. This Property has Swim up Bars.
  • Sauna
  • Spa
  • Steam bath
Off-Site Recreation
  • Gambling †
  • Golf †
    Golf Course located within a Mile of Property.
On-Site Attraction
  • On-site Entertainment
    Daily social entertainment, non-intrusive games and unique activites.

    Nightly entertainment including live music and fabulous professional shows

† Fees may apply

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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