Montego Bay All-Inclusive Resort . . . Relaxation and Romance
Set between the sapphire waters of Montego Bay and the verdant peaks of the Blue Mountains, Hyatt Zilara Rose Hall is an adults-only luxury resort on the white sand shores of Jamaica. Crystalline blue waters of the Caribbean Sea softly lap onto a mile of pristine beach with swimmable coves and a shoreline with pavilions reaching out into the sea. Indulge in healing spa rituals, savor sumptuous cuisine, or soak up the warm Jamaican sunshine by our sparkling pool Situated on the magnificent grounds of the historic Rose Hall Great House, and steeped in the mystique of the White Witch, our Colonial inspired resort exudes the rhythms of Jamaica.
Located 15 minutes from Sangster’s International Airport, our all-inclusive Montego Bay resort offers exciting activities, including paddle boarding, snorkeling, beach volleyball, yoga and fitness classes. Lounge by our sparkling pool or enjoy a romantic oceanfront massage in a beach cabana. Take off on a zipline excursion, or tee off on the White Witch Golf Course or Cinnamon Hill. Start the rest of your life in our breathtaking wedding venues and honeymoon in paradise. Whether touring the Rose Hall Great House or setting sail on a catamaran from our shores, Hyatt Zilara is a playful destination that captivates your spirit.
Location
Montego Bay - BeachProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nov 20, 2024Constant Noise and Disappointing Food don’t live up to Hyatt expectations
Pros: - Gym was excellent - Front of house staff were terrific Cons: - inescapable noise. DJs blast music from 11am until 5pm, then again from 10pm until midnight. Whether you’re at the pool, the beach, or even in your room there’s no break from it. The worst moments are went resort staff play amateur emcee and shout over the music through a strained PA system - Food was mediocre, the beachside Jamaican restaurants were good, but all the themed a la carte options were disappointing. - Cleanliness was questionable. My room was worn but acceptable, but I received a wine glass with lipstick one evening
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Nov 19, 2024So disappointed
The worst all inclusive I have ever been to. Very disappointed in many ways. Only a handful of friendly attentive employees....most stood waiting for tips. The food...I don't even know what to say about that and how awful it was. The choices at the buffet were slim and repetitive. The only meal I enjoyed was at the Italian restaurant. I will never return and I would recommend to anyone thinking of going there not to.
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Nov 18, 2024Does not feel like an adult only hotel
We stayed at hotel Zilara from January 17th to January 24th, 2024 and really enjoyed our stay. It is very clean and the food excellent. The staff was wonderful. However, we reserved an adults only option at the all-inclusive resort, and frustratingly, the concept is not well implemented at the Zilara. We thought we were going to get a better room, have adult only restaurants, bars, pools and a beach area that was off limits to the Ziva side which has young kids. You would think that guests who do not pay for adult-only features are not able to utilize those facilities of the resort. However, we found ourselves competing with the adults of the family section when looking for pool-side chairs - and had to choose the Ziva side at times because all the chairs were claimed on the Zilara side. Also, the beach on the adult side is much smaller and more rocky than the family side. Restaurants and entertainment are almost all on the Ziva side. They do try to partition some restaurants so that Zilara and Ziva sides are not in the same room, but it is the Ziva side that gets the live music, for example. And the buffet restaurant makes no attempt to provide an adult side only option. Our room faced the Ziva pool area which caters to families, adding to the sense that our investment in an adult-only option was paying into a sham. Sadly, although the room was nice (despite the view) the bed frame was dangerous and I scraped my shin rather badly when walking around the bed. (The sharp metal frame, covered by sheets, protruded beyond the bed.) This resort is not advertised correctly. We stayed at the adult only portion, but we had to get most of our meals and main stage entertainment on the Ziva side with children that we had hoped not to be around. Why did we pay more for Zilara when the experience of our stay would have been exactly the same had we booked a Ziva room?
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Nov 18, 2024Good all inclusive issues with the base rooms.
Great all inclusive get an upgraded room the average room I stayed in had plumbing issues. Floors were wet every day. Food was okay some specialty was excellent service was fantastic. Gym was top notch and impressive. Other than my sleeping quarters Id say it was enjoyable the business centre was also excellent great for the indented purpose. If it was a romantic vacation Id have been quite disappointed in the room though.
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Nov 16, 2024Warm, Inviting and Beautiful!
The rooms were clean, roomy, the bed was very comfortable and service was exceptional. The beach and nighttime obience is spectacular and loved the tuck away seating with fire pits that provided privacy to relax, read a book and other fun and relaxing things to do. I would recommend to clean the furniture or replace with something that would not show the dirt and stains. Overall I had an excellent experience, warm, welcoming, accommodating and friendly.