Resort Details

Dining
OnSite Dining
  • Various Bars

    Potionz – Zilara Lobby Bar
    Islandz – Swim up bar
    Shakerz – open air bar

  • Various Restaurants

    Petit Pariz – French – both inside and outside seating
    Flavorz – Gourmet Buffet
    Horizonz – Different National cuisine featured each day – beachfront

On-Site Amenities
  • 24-hour room service†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Pool
  • 24-hour room service†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Pool
  • Restaurant
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Pool
  • Spa †
    1 of 2 Zen Spa's on property (this one is beachfront)
  • Tennis court
  • Volleyball

    beach volleyball

Off-Site Recreation
  • Golf †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    The hotel food was very good. I liked the complementary drinks you get as soon as you get inside. There’s also a little cafe with delicious pastries and healthy juices. The hotel itself was clean and the architecture was nice. We had a pool right outside our room which added a pleasant feel to our stay. The music and entertainment was also amazing. Lot’s of talent in the workers.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Value for Jamaica

    The property was beautiful and weather was spectacular. The staff was very accommodating and so nice. The food at all the restaurants was very good and had a great alcohol selection for drinks. There was ample chairs around the various pools and beach areas for lounging. The grounds were impeccable and very close to the airport.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It was okay.

    Not a huge fan. My wife & I spent 7 days at the end of January. Pool chairs are all taken/toweled by 7am every day. Pool music was mostly rappy/hip hop for 20 yr olds. Service was good, food was good, entertainment was so-so, beach was rough everyday. It was a lot calmer in Montego bay. Solid 3.5 star as all inclusives go

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    You will always want to come back

    We got here yesterday with our two closest friends and we've been treated like nothing less than royalty! Every interaction with the kind, smiling staff is accompanied by the right hand touching the heart signifying Service from the Heart, and they have amazing life stories to share if you only take the time... The food also is not on any level disappointing , as opposed to some reviews I have read in the group. If you're looking for 5 star restaurants anywhere then perhaps you should consider going to one that makes you happy off the Resort; but for our tastes everything and everyone are simply the best.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Dissapointed, Clean resort, Everything was average or sub par for the brand.

    Average and over priced. Service was not over friendly, Short on staff at most locations. The evening meals where reservations were required where very well served and excellent. The resort is clean. Taxi prices are insane. I took a taxi to the scuba shop 3.5 miles away from the Hyatt. $50 round trip every day. Transfer from airport less then 10 miles $68.00

    Feb 17, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:

    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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