Resort Details

Dining
OnSite Dining
  • Aunt Ruby

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Back River
    Theater Bar
  • Blue Moon
    Music Bar
  • Calabash
    Gourmet

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • Flames
    Cigar Bar
  • Mandeville
    Lobby Bar
  • Mango Walk
    Discotheque Bar
  • Mare Nostrum

    Mediterranean


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Maria Bonita

     Mexican


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Miranda Hill
    Buffet
  • Sunset Bay
    Swim Up Bar
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Safe deposit box
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services

  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Beach
  • Children's pool
  • Children's program, onsite
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Direct access to a beach
  • Fitness center on-site
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.

  • Pool

    Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.

  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

On-Site Attraction
  • On-Site Entertainment
    Nightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7063 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it here

    I had such a wonderful stay here in December with my family, it was my mums birthday and Kerry from members services went above and beyond for us! The staff at aunty rubys restaurant for breakfast and dinner were very attentive, especially chef Randy he also went above and beyond for us. I will definitely be returning.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Martin & Gina

    When I arrived here I thought I was being punked., as soon as me and my wife checked in we were being hustled for money., asking to be part of some modified time share program which I felt was very rude since we had just checked in.and already paid for the trip and of course they wanted more money, after that episode we went to jerk hut and was treated like garbage they stared at us like we were zombies, did not greet us by using the common greeting of how may I help you, just a blank mean stare. This is not a five star its barely a three star. The elevator was making noises like it was going to break down we had a big roach in our room, chipped furniture mold in the shower. The safe was broke paint on safe numbers wires coming out of television. Tub dirty house keeping coming at four thirty pm to clean room. The owner Miguel Fluxa Rossello is doing a disservice to the customers who support his business this is false advertisement and a terrible place to vacation your resort ruined my wife vacation. Beware if you stay here.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trevaughn

    The bellman Trevaughn is the nicest, most dedicated worker I encountered this vacation. He was always ready to take my mother and I between the resorts on the golf carts and always had a smile on his face! We needed directions to a restaurant and he gladly drove us there. We will be back

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaican luxury resort

    A luxury resort with large, comfortable rooms; extensive buffets and bars; plus amazing service - I booked this hotel to celebrate a major milestone and while check-in took longer than I wished, I was quickly shown my room which was ocean front (all rooms are given hotel design) that was east facing to capture those sunrises. Thankfully the room oversaw the kids camp that was silent during my week - The main buffet was closed for many nights yet I was routed to the buffets of the sister hotels which always had ample food selection - one of the most extensive selections in my tours of healthy options (especially at breakfast - granola, juice bar, fruits, etc.) plus salad bars, vegan and ethnic options. I only tried the steak a la carte and had a perfectly cooked (large, US portion) steak while gazing at the sea and delicious sides. The pineapple carpaccio was a go back for item! The beach was clean and at this time of year, nothing was overly crowded. The added joy of drink service on the beach plus a "food truck" with daily jerk chicken and fries was a hit. Special shout-out to Doreen at the swim up bar for excellent drinks and a mean bloody mary! Lots of entertainment around yet I went for sun and relaxation -

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mid-sized Resort With the Feel of a Small One

    This was a delightful week for us. The staff couldn’t have been nicer and the layout provides plenty of variety without a lot of walking. Beautiful beach with plenty of palapas for shade, significant area for snorkeling with nice rock formations and a variety of tropical fish (they have masks, snorkels and fins to borrow), a large variety of activities including a lazy river to tube on, kayaks and catamarans to check out, a full service dive shop on the beach ( more expensive than I’m used to - use of fins, gear, and suit rent for extra and they only do single dives), a good variety of restaurants. Speaking of restaurants, this place is in the top three of all the resorts we’ve visited as far as good food. The steaks were particularly memorable, but the seafood was equally good. The buffet was open a bit sporadically, but there were plenty of other options including several jerk shacks and fast food spots on the beach. We had a minor problem with the room safe the first night, but they replaced it the next day. The rooms were clean and spacious and we were surprised with an upgrade to beach front. The bath tub was big enough for two and there was p,entry of space for storage of clothing, Beds were comfortable, The one disappointment was the theatre. Not the performers, but the sound engineer kept the volume at jet engine level. We made it through one performance, again, the performers were excellent, but decided we had to skip the next night. Just too loud. They had other entertainment in the beach including a Jamaican night the last evening we were there with an excellent live band and a DJ. There were other entertainments as well: trivia, karaoke, and a jazz lounge. Definitely this ranks as one of the best resorts we’ve stayed at.

    Jan 18, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
    · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
    · In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

    Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


    SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:

    · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
    · Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.

  • Pet Policy : Pets Not Allowed

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