Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9940 reviews
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Apr 02, 2025Tres belle semaine
Très bel hôtel, nourriture excellente, tout les midis buffet sur la plage grandiose homard et fruits de mer, fontaine de chocolat presque tous les soirs. Belle plage avec arbres. Animation très agréable surtout avec Ninja aux fléchettes Smiley et Pina Colada.
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Mar 30, 2025I will return!
Overall Experience 4/5 - The most important question is: Would I return? The answer is yes. Grounds 4/5 The grounds are extremely well kept. Note that most cleaning occurs during the daylight hours. It can appear to be dirty in the wee hours of the morning but this is very quickly fixed when the staff arrives. In no time at all the grounds are sparkling. What made things unique, something that I have never experienced before, was the ability to get from the lobby to the restaurants and bars, to your room, without ever being impacted by rain..............without it being a massive one-building resort. While the grounds were not exactly my style (lots of tress), my style is one of personal preference. To conserve on electricity, the grounds can be vary dark during the very early morning hours. It was actually very peaceful, enhancing my morning coffee on the balcony. Buffet 5/5 There was always something great to eat. Fresh food was constantly being served. Theme nights meant that there was always something different in the evening, along with regular staple foods. The service was good and the staff was extremely helpful. Leidy was fantastic and by morning number 2, she knew or drink preferences. Bonus tips for her :) This was the fisrt time that I had experienced a pizza station that used fresh dough, and not the typical flat bread. It was pretty decent pizza. The snack bar buffet and the main buffet appeared to have identical food being served during lunch. While the snack bar buffet can be more convenient, it is more crowded. If you are looking for a more quiet meal at lunch, go to the main buffet. A la Cartes - No Score This was the first time that we did not make reservations for the a la cartes. They have a Mexican, Italian, and Japanese. None of those interested us, so we never went. The main buffet always had great food, though I do suspect that if we were there for two weeks we would have made reservations. Room 2/5 This was perhaps the most disappointing part of our trip. The rooms do not appear to have been updated since the 90s. The furniture matched. While there is a closet and plenty of hangars, there is no furniture with multiple drawers, like a dresser. My wife and I lived out of the closet, one drawer, and our suitcases. Bathroom was functional but small and dated. Only space for one person at a time, unless one was in the shower. There was no bathroom ventilation so the mirror would fog up very quickly. Electrical plugs were on the opposite wall from the bed. This made for the need for awkward extension cords and power bars to plug in CPAP and phone chargers. So that you are aware, the plugs are recessed so your standard phone charger plugs will not fit. TIP!!! Bring extension cords and power bars just in case! Maid service was very good as was the mini bar and towel service. Of important note, they only use glass bottles or cans. They provide you with water bottles and there are plenty of potable water refill stations. We thought that this would be annoying prior to arrival, but we actually liked this more than plastics water bottles. We got water when we wanted and needed it. We didn't have to constantly ask for more. Beach 6/5 Always plenty of chairs. Even if you showed up at 11am, you can always find empty chairs................just maybe not all at the same place or where you wanted, but chairs were available. There is plenty of sun, if that is what you want. There is plenty of shade, if that is what you want. There is something for everyone. Why a "6 out of 5"? This is the first trip out of 9 trips where there was a lifeguard on duty. He took his job seriously at the beach. He was firm, fair, and also very friendly. He kept people off of the rocks (good thing) and kept people out of the water when the flag was red. Note about the red flag - heed the warning! I was in the water just before the red flag went up. We got out of the water because the water was becoming too rough. The undercurrents were strong, pulling us out to sea, and/or pulling us East, and/or slamming use into the beach. Heed the warnings! Why a "6 out of 5"? The beach vendors were extremely respectful and appeared to self-regulate. Even when the security guard was not visible (though present), the vendors rarely went beyond the first row of beach chairs, and made themselves move along. Why a "6 out of 5"? A large portion of the beach is well lit during the dark hours. I felt extremely safe while enjoying my coffee and the sun rise. Pool 5/5 Always plenty of chairs. Even if you showed up at 11am, you can always find empty chairs................just maybe not all at the same place or where you wanted, but chairs were available. There is plenty of sun, if that is what you want. There is plenty of shade, if that is what you want. There is something for everyone. The pool is almost entirely 5' deep so be aware. There are some shallower areas but these appear to be primarily for children or adult play. Bars 4/5 Great staff and great service! There are no cheap slushies here. Each drink is made by hand, so it can take a little longer to be served, but well worth it. Not sure if there was a generic alcohol brand shortage or not, but I always appeared to be served brand name (decent quality) alcohol. Fountain pop dispensers are available to the guests to use, which was a real bonus. No need to stand in line (which includes the buffet). My only complaint was that there is no 24-hour bar. I am a naturally early riser (5am) so couldn't get a decent cup of coffee until 7am (buffet) and 8:30am (lobby bar). The coffee in the room is nothing more than coloured water. There is no cream, milk, or even whitener in the room. I did know this beforehand so brought my own Keurig machine................which took up half of my suitcase, but it was worth it. Entertainment 4/5 My wife and I are not really into the entertainment, but we did stick around most evenings to watch some. While it did appear to be generic and repetitive (like all of the other resorts) some of the staff were definitely adding some of their personal flair to it. We found some of the staff and their interactions with guests more entertaining than the planned entertainment itself. If their is one criticism of the entertainment, it was during the day and around the pool. During large portions of the day the music was less than ideal for a resort which has a mixture of demographics including seniors and children. Plenty of swearing and explicit references to sexual acts. Tips! 1. Bring a 2-prong extension cord and power bar, just in case. Not a 3-prong, just in case it doesn't fit. We read previous reviews and decided not to chance going without. We are glad that we did. If not, the wife and I would have needed separate rooms because I would not have been able to sleep without my CPAP machine. 2. If you are an early riser like me, bring your own coffee and/or coffee machine. Several travel machines exist. I was so glad that I did, enjoying a fresh coffee on my balcony and at the beach. 3. Realize and accept that you are in a foreign country and on vacation. I could not believe the amount of ignorance being witnessed by guests expecting their preferred alcohol, or perfect service in their preferred language. 4. Bring a simple floaty for the beach and pool. It was nice to simply float around, especially in the pool as it is deeper than most.
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Mar 30, 2025
Excellent!
The animation was excellent! We really enjoyed our experience here! We also attended a wedding and it was very well organized. The food was also excellent! The rooms were very clean and the staff very welcoming!
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Mar 30, 2025
Very good I recommend without hesitation
Very nice place! Condo bed! Beautiful vegetation! Really excellent food! Very courteous and kind staff! Unfortunately I don’t have all the names but at the animation Ninja was really wow! I would recommend and return!!
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Mar 29, 2025
Nice experience
The place was what I expected! Very tasty food , always welcoming service and with a beautiful smile, the staff listened to our requests. the animation was superb what to say about Ninja Woww! Do not hesitate to book this place