Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Couldn't be better
Beautiful grounds, remarkably friendly and helpful staff every where in the resort, great golf course, fabulous spa, splendid wildlife and local flamingos the quality and food choices in every restaurant I used was wonderful. I could not have enjoyed myself more and hope to return.
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Fabulous Vacation
We recently had our second vacation at the Iberostar Waves Cozumel and plan to return at least once a year going forward. We love everything about the resort. The people working there are great. Rufino was there daily and made sure all our needs were met. Alexia from the kitchen staff checked with us many times to ensure the food was being enjoyed by us. Cindy in the dining room ensured that we were quickly seated and that our drinks were always topped up. She also had a great sense of humour. Michael and Jaime from member services ensured we knew all about the resort and what it offers. Michael even provided additional information through email once we had returned home. The layout of the resort ensures each room has a private outdoor area and the rooms have all the amenities that you require. We would highly recommend this resort.
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Awesome trip
Explore the grounds immediately to learn your way around the resort, it's huge and u can easily walk around in a circle if u don't get familiar, after that, it's easy! Pack some warmer clothes for room as the ac is freezing but welcome after a day outside.
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Only the Best!
We are repeats and love Iberostar Cozumel! The wildlife and garden are dreamy but the Star Friends steal the show! Yes, that's you Elihut, Hazel, Monsy, Gerry, Umberto, Manelo, the whole singing crew, and Rosa, Sol, and Ismael! Y'all are the best! Thank you for bringing fun, entertainment, laughter, activity challenges, and added enjoyment to our vacation. I just need to beat my husband at cornhole next time! They have all of the activity options you could ask for including beach bowling, darts, archery, rifle, water obstacle, cornhole, music challenges, bingo, Mexican bingo, dance contests, hula hoop contests, karaoke, Spanish lessons, Zumba, water aerobics, yoga, cocktail making, pottery painting, and more! We had down time and plenty of options when we wanted to be active. The kids loved the mini chef, water activities, tie-dying, face painting, games, etc. in kids camp! Rosa, Sol, and Ismael are extremely kind, patient, and interactive with the kids, thank you!! And, Elihut, an all around WELL DONE to you, friend! BRAVO!
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IBEROSTAR ROCKS
3rd year Here!! Best staff experience ever! JAVIER Transportation ISABEL Front desk supervisor VICTOR Head buffer waiter ISABEL 2yrs ago made our wedding anniversary phenomenal. Champagne rose petals and a cake! She goes way above and beyond her sense of humor and compassion are incredible JAVIER is your go to person on the island. He knows how to avoid tourist traps and where to go for the best valued activities. They are not staff but Welcoming Friends! VICTOR always make sure we have a scenic table and dotes on us. We stayed previously at Occidental 2yrs but Iberostar is exceptional. Activities at the pool and beach are fun to participate or just watch Staff works incredibly hard. Please remember TIPS ARE NOT INCLUDED Tips are their main income Enjoy Iberostar you'll be pampered!