At Iberostar Waves Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 60 miles

Property Information

Year Built: 2000
Accessible rooms: 6
Floors: 3
Total rooms: 424

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.64 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9336 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great time!!

    We were at the resort 10/18/24 - 10/28/24 with 5 other couples. It was a great time!! Although the weather wasn't as good as usual with 12 of us, we found our own fun. The staff is very attentive to us. Checking in at the Prestige Lounge was easy especially with Rodrigo helping us. In addition any time we needed any help he was always willing to assist us. The beach was wonderful (when it wasn't raining :)) Angel at the Prestige beach was always there with a smile, helping us set up our beds/chairs and anything else we needed. At the beach also was Delfina who was the waitress who kept us supplied with plenty of beverages and had such a good memory she remembered what are drinks were. Finally the food. The buffet was always a good place to eat. A few of our friends tried some of the resturants but we prefer the buffet. I have some food allergies and without the help of Chefs Omar, Daniel and Itzel, it would have been very difficult. They always go above and beyond to ensure that my meals were prepared so that I could enjoy them without any issues with my food allergies. Our rooms were exactly as we had requested and our housekeeper did a great job. Can't wait to return in February!!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort for a relaxing vacation

    Entertainment team was A1 - Axel and Daniel especially! Food was also exceptional. Recommend this resort for a relaxing vacation, beach and pools are great and all the staff was always very uplifting with a smile on their face. Definitely check out the Mediterranean restaurant while you’re here and don’t miss out on nightly shows + disco!

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible service at La Hacienda at Iberostar Paraiso Beach

    Amazing experience, unlike a any other! The food and dining experience was absolutely incredible. La Hacienda team gave us unforgettable Mexican food night. Angel Fajardo and his team - Jorge Cabrera and especially Joshua Villanueva satisfied all our needs! I can't wait to get more vacation to come and see them again.

    Nov 09, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Brilliant, beautiful stay but noisy.

    We stayed 26 Oct to 5th Nov and had the times of our lives with our 6 year old, having been as a couple many years ago. We loved the gardens, comfortable rooms, pool and plentiful sun beds, incredible breakfast, and the crepe/ burger / coffee options at the shopping mall. We used the Dressel Divers on site who were exceptional. The bar staff and waiters were extremely attentive. The only downsides we experienced were that the nighttime entertainment is incredibly loud (from both directions as our room was between the Beach and Lindo theatres, block 40) and even during the day by the pool we didn’t think it needed to be as loud. We struggled to find anywhere to sit and chat in the evenings as the Lobby bar had very loud Karaoke etc. It was disappointing that many of the restaurants e.g Star Rock Cafe, Italian were closed during our stay, perhaps as we were off peak (?), meaning lunch options by the pool were only the BBQ station, with limited vegetarian. We were also disappointed that some shows were payable (not quite all-inclusive!) and we were being pushed to buy tickets, or to buy photo experiences on the beach whilst we were eating meals with family. It’s a beautiful resort and we may still be back in the future but do hope they’ll take on board this feedback as many people seem to review with the same themes!

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing family trip!

    Good, amenities and entertainment were amazing! Hector one of the entertainment staff had the whole gang engaged in crazy pool games, karaoke, and beach activities! Would highly recommend for families as there is something for everyone!

    Oct 30, 2024