Resort Details

OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9949 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    6 days of bliss

    People were fun and friendly. Food was excellent. Grounds were well kept. Was a wonderful week!!! We got the swim out butler suite and it was exactly the right choice and having great people take care of you is the way to do it. Already talking with my wife about when we’ll be back.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional service and experience!

    We had an excellent stay at JOIA Rose Hall and would definitely go back. The resort is very clean. The rooms are spacious. The bathroom is nice and large. Bed was comfortable. We had a nice ocean view from our room. Service was impeccable! Food was decent for a resort. Never had a problem finding a spot by the pool or beach. Like other resorts, the good spots are taken early with folks putting towels down. We liked that we could go over to the other resort to eat or hang out just to switch it up. We never felt like any space was overcrowded except the restaurants for dinner so if we didn't want to wait we would just go to the buffet next door. The only negative was the sales presentation which we should have skipped. I would have given the resort 4 stars just because of that but we knew better and signed up anyway for the gift. Bad decision on our part. Don't waste time in the beautiful weather sitting through it.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Service

    I had the pleasure of experiencing Sue Yon’s outstanding guest service during my uncle’s birthday celebration at the resort. From the moment we arrived, Sue went above and beyond to ensure everything was perfect. She was warm, attentive, and incredibly professional, making sure every detail was handled with care. Sue’s friendly demeanor and dedication truly made our experience memorable. She anticipated our needs, offered helpful recommendations, and added thoughtful touches that made the celebration even more special. It’s rare to find someone so genuinely committed to excellent hospitality. If you’re ever at the resort, I highly recommend seeking out Sue Yon—she will make your stay unforgettable! Thank you, Sue, for your kindness and top-notch service!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise experience

    Came with a group of friends to celebrate birthdays. Everyone truly enjoyed their stay. Top shelf liquor available. Awesome view. Staff was very accommodating. Food was delicious. Grounds were very well kept. Plenty of activities to fill our days. N

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sue Is A ROCKSTAR!!

    Sue Yon Soloman was the main reason why our trip was the best ever. She was attentive to our needs and very helpful in everything we wanted and needed. Iberostar should feel very fortunate to have her as an employee. If you ever visit Jamaica make sure you see Sue for your Hotel needs. Thanks again Sue!!

    Mar 27, 2025