Resort Details

Dining
OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services

  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  

     Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Beach
  • Direct access to a beach
  • Fitness center on-site
    Fun & Fitness Program
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports †

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling

  • Pool
    There are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

    Unlimited green fees, carts are at an additional charge. ($)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9864 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaica 🇯🇲 2025

    Christopher was a great butler very welcoming very helpful Jamie was also very GREAT and we can die get Barris he treated me and my sister like princess they were on time if you ever come him make Sure you ask for them I had a great time thank you guys so much a time to be remembered because my butler service was amazing!!!!!!✈️☺️💕 CHRISTOPHER , JAMIE ,BARRIS ONE LOVE 🥰 HEAVEN 😉

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing butler Christopher !!

    Christopher and rushaine were wonderful!! We appreciate the service that they provided! We can’t wait to come back! The food beach entertainment was also great Jamaica 🇯🇲 is the place to be all year round most amazing island in the sun 🌞 the people or very nice and always ready to help

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaican vibes

    I reserved sn ocean view butler suite and enjoyed every minute of my experience. The view was spectacular, and the butler service was amazing. I traveled alone so I felt safe at all times. The resort was amazing but I also ventured out alone with a driver and explored some neighborhoods. I even took a day trip to negril which was amazing but the drive is not for the faint of heart. Lol. Enjoy the true beauty of jamaica at this fabulous resort

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great personal customer service

    I am loyal customer of IHG and Iberostar and stayed many times in Iberostar Europe and Caribbean areas. This was my first trip to Iberostar Jamaica and here are my impressions in bullet format. Great property, great facilities, rooms and area. The only issue is the food. They don’t have buffet option for dining, only once a week and there is no booking option for a la carte restaurants. Which is kinda weird for me and my experience with other Iberostar properties worldwide. This is the only area for further improvements. And we have been impressed with level of personal attention from customer service manager Nadika. Fantastic person and top professional. She helped us a lot with our minor issues, she upgraded our room at no cost, and I really enjoyed her care and attention. Thanks Nadika! Hope to see you again next vacation!

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10 ⭐️ out of 5 ⭐️

    We have just returned from our 7th visit to this resort. we loved every minute of our visit. CHECK IN: Fast and efficient ROOM: well stocked with everything. When we arrived there were no snacks that was quickly rectified with a quick call and they were deceived. I don’t think they provide each room upon arrival, as a lot of people won’t eat them because the resort no longer offers prepackaged munchies instead they buy bulk and deliver them in jars. Housekeeping kept the room spotless. I have seen comments where people say their rooms have not been cleaned regularly. IF you flip your do not disturb sign over to come in please the housekeeping department will clean your room quickly and efficiently. The room comes complete with a beach bag and towels as well as sandals. The only deficiency we found with the room is the pillows are all foam. We are feather pillow or poly filled people so on our next trip we will bring our own. BEACH: The beach is well maintained and raked every morning. There are beach vendors however all you have to say is no thank you and they won’t bug you. The waitress on the beach is amazing she comes and goes at least every half hour if. It more. Water coolers are also set up on the beach every morning with plain water and infused water. FOOD: The food at this resort is nothing short of amazing. Everyone has a different palette having said that we very much enjoyed the Italian steak house, and buffets were amazing! We also went to the French restaurant but would only give that one a 7/10 as opposed to the others as 10/10s ENTERTAINMENT and ACTIVITIES: There is always something going on at this resort. Beach games such as Volleyball, horseshoes. Bocci ball, corn hole. there are pool games such as foam parties and aquafit. There is always nightly entertainment. you will never be bored. Staff: staff at this resort are top notch from the time you check in to time you leave. People who stand out for us are Bubbles in the entertainment crew, Judy a food service manager(I believe that is her title’) Butlers Kadeen, Rohan and Gary to name a few. Can’t wait for our next visit in March

    Jan 20, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryAdults Only Resort.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

    • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
  • Pet Policy : Pets Not Allowed

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