Krystal Grand Nuevo Vallarta is perfectly situated on a pristine, gold-sand beach with spectacular views of Banderas Bay. Krystal Grand Nuevo Vallarta is a beachfront hideaway with a stunning mountain backdrop where unforgettable memories are made.

Krystal Grand Nuevo Vallarta offers three heated pools, including one for adults only, and a wading pool for kids create different atmospheres for the enjoyment of all guests. Sky Lounge, one of three bars, offers adults the chance to experience picturesque panoramic views while sipping delicious cocktails. A variety of international cuisines are available at eight dining options, including two that overlook sparkling Banderas Bay. Adventurers delight with close proximity to adventurous excursion options and the colonial town of Puerto Vallarta. Our Unlimited-Luxury® vacation concept redefines and reimagines the typical all-inclusive resort getaway.

Property Information

Year Built: 2023
Last Renovation: 2023
Buildings: 4
Total available rooms and suites: 480

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler herby acknowledges this policy.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5960 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not good resort for teens or young adults

    The resort was not very accommodating. The entertainment was either for smaller kids or adults. Not many things for teenagers to do. The swim up pool would have been great but or teenager was not allowed as it was an adult pool. Foam party was in adult pool and volleyball.

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Staff members were very helpful, happy, and fun, a staff member (Marko) was our favourite!!!

    Very comfortable and had all the VIP experience , my family said the same about the staff and resort. I will definitely be back next December and hope to see the same staff again, all the food establishments were excellent especially the buffet.

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Christmas vacation.

    We enjoyed the infinity pool and beach. The bed was super comfortable. Restaurants were hit and miss and the reservation system needs improvement for the restaurants. Wifi is terrible. The staff work hard. Paulo at the bar had a great personality. Marco was amazing to deal with. He helped us get a reservation into a restaurant when we were told it was booked by other staff and he also found us two chairs around the pool after arriving from a day trip. Was really the onlyworker to ask how our stay was and if we had concerns (like the wifi). Thanks Marco!

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Satisfactory the wheather was great PV and busarius are close and lots to do there with great food.

    This resort needs to decide whether they are an adult only resort or a family resort. The breakfast was horrible lunch was by far the best meal and supper was satisfactory at best. Al Lecarts where impossible to book always full and when you went to try and get into one without reservation they always had space and made it the end of the world that you did not have reservation.All activities where done in adult pool and they kicked my 17 Year old son out of pool volleyball. Staff where very strict everywhere but mainly around pools couldn’t throw balls around as they made a splash it was tough as a family of four with 19,17 year old boys to enjoy ourselves. Night shows where only 40 min long and after shows there is nothing for kids to do as the kids area fills up and they wouldn’t let my older boy in until 9:30. They also kicked or 17 YR old out of sports bar at 8 pm while we where watch world JR hockey game not even this strict in Canada lol overall as a family resort this is not a good choice for an adult only resort it would be fine but still not great.

    Dec 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay!

    This facility was fantastic. We enjoyed the fun activities and beautiful ocean view. The staff and dinners were amazing. Daily activities run by Edgar and Damian were a blast. The A/C in the rooms was phenomenal. Thank you for a wonderful family vacation!

    Dec 29, 2024