We welcome you to LA CASA DE LA PLAYA, a home with a Mexican soul, nestled in the Mayan jungle next to one of the most iconic beaches in the world, where you will experience a deep sense of relaxation and fulfillment.

Its 63 suites have their own personality, detailed with Mexican handcrafts, featuring private pools, cozy terraces and other amenities full of art and traditions.

Our fascinating spaces -such as the impressive 131 feet swimming lane that stretches out over the sea- will give you a unique connection with Nature. Every detail highlights the beauty of Mexico with its warm decor and the true spirit of Mexican hospitality. Our always available concierge will provide you with the highest standards of service making your stay unforgettable.

Enjoy the warmth of everything made in Mexico with love and excellence.

Location

Near Xplor Theme Park
Cancun International Airport (CUN) : 41 miles

Property Information

Suites: 63

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Parks and Tours. • Xoximilco • Xenotes • Xel-há • Xavage • Xenses This fee is subject to change without prior notice.

General Policies & Fine Print

Check In: 12:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Madatory Fees: You'll be asked to pay the following charges at the property: The charges below are included in your overall room price:New Year's Eve gala dinner feeChristmas Eve gala dinner fee We have included all charges provided to us by the property.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 555 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Heaven in Xcaret

    Wonderful, relaxed luxury. All the staff was very attentive and bent over backwards to make our stay special. Special call out to Miguel at the wet bar and Kevin in the lobby bar who encouraged to try new food and cocktails. Great barmen there as well. Also huge thanks to Kyoshi and Laura who helped with a spot of shopping and were always attentive to our needs.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    My experience

    Went to check in. They informed me they couldn’t give me a 2nd or 3rd story room (I inquired about it before booking and they confirmed they were able too) wanted to put me on the first floor with no view of the ocean. Ended up paying 4k extra to upgrade my room. Service was good, food was below average.

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love La Casa de La Playa

    I love this hotel. The service is outstanding, the hotel is beautiful, amazing food and wonderful beach. It is great to go as a couple and also with friends. David Vega and Guillermo Balderas were very attentive during all of our stay and helped us with everything we needed

    Dec 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa de La Playa

    Well seasoned traveler here. Been around the world and stayed at many high end hotels. The service, location, food and attention to detail is superb and unmatched by any other. Had the opportunity to meet Armando. Decided to become a member with his great knowledge and ease of dealing that made it easy and not at all pressured. Would recommend to anyone wanting to experience the best of the best.

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing honeymoon

    My wife and I went here for our honey moon and it was wonderful. Everything was beautiful and amazing. Really hard to put into word how beautiful this place is. We originally were going to stay in Arte for our honeymoon, but they had other plans and made it there mission to make this a special trip for us. They upgraded us to casa la playa a beautiful hotel where we met our amazing butlers Silvia Benitez & Guillermo Balderas who never fails to make our trip nothing less than spectacular. 10/10 experience!

    Nov 15, 2024