Resort Details
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Concierge desk
- Conference facilities
- Dry cleaning†
- Elevators
- Exercise gym†
- Express check-in
- Express check-out
- 24-hour front desk
- Bell staff/porter
- Cocktail lounge
- Concierge desk
- Conference facilities
- Dry cleaning†
- Elevators
- Exercise gym†
- Express check-in
- Express check-out
- Free high speed internet connection
- Free parking
- Luggage service
- Multilingual staff
- Onsite laundry†
- Restaurant
- Tour/sightseeing desk
- Wedding services
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
765 reviews
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Feb 19, 2025Beautiful, Romantic & Elegant Wonderful Resort STAY!
Our stay at Casa was beyond our expectations. Casa a romantic. elegant, outstanding designed & decorated Resort hotel with very nice accommodations, ambiance, staff, and location. Views from our room of the bay & city were beyond belief one of the main reasons we stayed here. Having traveled throughout the world Casa is probably our choice of our best experience in any l Hotel or Resort. We had a magnificent room (21) with pool & outdoor lounge area. Additionally, the two pool areas were very nice with bay views, and not crowded. Staff from arrival throughout our stay were also exceptional. The only negative was the Restaurant food, where a lot of improvement is needed. However, there are several good restaurants nearby, so this wouldn't deter our future stays at Casa. We are already planning our next stay.
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Feb 10, 2025
Simply the best.
La Casa is truly something special. We spent a few weeks there at the end of January and early February, and we’re already heading back in March. It’s just that good. We’ve stayed here many times, and during this visit, we ran into several familiar faces—other repeat guests who clearly can’t get enough of this place either. There were also some younger couples discovering this hidden gem for the first time. We keep coming back year after year because of the beauty of La Casa and the incredible staff. The property is stunning, and our room, with its view of the bay and those gorgeous sunsets, was perfect—just like always. But what makes La Casa so special is the people. Many of the same wonderful staff who welcomed us on our very first visit (25 years ago!) were still there to greet us like family. It all starts with Isabel at the airport, who fills you in on what’s new and exciting at the property. Then there’s Teresa, who greets you with that warm smile and makes you feel like you’ve come “home.” She checked in with us often to make sure everything was just right. Laura was equally wonderful—so kind and helpful, offering tips on where to go (and where to avoid) and even helping us figure out a delivery to the hotel. The restaurant? Always excellent. The fish dishes were fresh and delicious every time. Pavel ensured we were well cared for at dinner and went out of his way to accommodate our dietary requests. Tony, Jared, and Valentino were friendly and attentive throughout our stay—such a great team. For breakfast and lunch, Irving was our go-to. He’s amazing—friendly, thoughtful, and full of great recommendations, especially when it came to dinner options and local fish preparations. Eloin, Nicholas, and Fredi, who helped out at breakfast and lunch, were equally wonderful—earnest, friendly, and always happy to help. La Casa is a truly special place, and the people there make it feel like a second home. We can’t wait to be back.
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Feb 09, 2025
If you want the best...
Stayed here a week and it was really something else. Staff were kind and attentive, great mezcalitas and mojitos brought to us in the pools, huge room restocked daily with water and soda and beer (included). The restaurant was great too--the fresh fish ranged from very good to excellent, the salsa prepared tableside was maybe the best I've ever had, and the views are superlative.
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Oct 29, 2024
Excellent service from Laura at reception
I would like to thank Laura at reception for being so helpful and kind. We had a problem connecting to an airline's website and completing the transaction to buy our airline tickets. I asked Laura for her help and she spent 30 minutes on the phone with the airline getting it all sorted out. If not for her kind and professional help we would not have been able to get our tickets. Laura is a huge asset to this hotel. Thank you Laura, we appreciate all that you do!
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Aug 04, 2024
RELAX
This is our third trip here. Simply the best! The staff here is wonderful. The views are beyond compare. Private plunge pool suite is the way to go for us. It's definitely the ultimate in relaxation for us. Will always be at the top of list for places to go.
- Minimum Check-In Age: 16