Las Brisas Ixtapa Resort - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7796 reviews

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  Another Great Trip!

  Another great Trip! The staff is always so attentive throughout the trip, always seeming to anticipate what we will need. From day to day they remember your habits and react accordingly. Always great to catch up with them and to see what they have going on in their lives!

  Feb 20, 2025
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  Okay stay but...

  Nice resort with a beautiful sandy beach. Be careful though. The waves crashing onto the beach were treacherous for our entire stay. More than one person lost eye glasses due to those waves taking them by surprise. Not the resort's fault, of course, but an issue if you are looking for calm oceanfront. By day 3 of our stay, Montezuma's Revenge was an issue for all four people in our group. Make sure you bring meds, just in case. Cleaners did a great job providing towels etc everyday. The hotel staff (concierge, front desk, bar tenders, waiters etc) were all amazing. Very friendly and helpful. I think one issue was with the buffet. Although plentiful, the food was so-so. It would be great to be able to choose to eat at the specialty restaurants more than 3 times in a one week stay if the place isn't very full (and it wasn't during our stay). Perhaps allow same day walkins if there is room. The food at both the Mexican and Italian restaurants was amazing and the wait staff very professional. That was the highlight of our food experience there. If there were any evening activities or shows, we didn't find them at this resort. Makes for a much quieter experience than our visits to Cuba in the past. Not necessarily a bad thing. Just know what to expect. Also, LOTS OF STAIRS AND LONG WALKS to get to the beach or pools or restaurants. Could be difficult for those with mobility issues. Would highly recommend taking a trip into town for some shopping and a tour. Found Frank's restaurant in Ixtapa. See that review for more info. Loved it!

  Feb 19, 2025
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  Resort obviously cutting costs

  There was no nightly show nor any musical entertainment of any type on resort anywhere. No beer stocked in room fridge like they do at Las Brisas Huatulco. No billiards table like at Huatulco. Had to pay for buffet lunch on day of departure. Had I been warned of this I would have gone to the breakfast buffet earlier. All other resorts I’ve been to you can use the services until you leave that day for your flight. Won’t be back.

  Feb 19, 2025
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  Wonderful, kind, caring staff

  Staff was amazing! The breakfast buffet was delicious and Veronica, Claudia, Angel, Efren, and Jazmin were especially nice and helpful. At the Mexican restaurant Moises went above and beyond to assure a lovely 64th wedding anniversary dinner for my parents. The brought out a surprise anniversary cake that was wonderful. My parents have mobility issues and so they could avoid stairs the staff allowed them a short cut through the kitchen. This short cut was also impressive tour of the kitchen....huge and immaculate. We also had a massage at 3 on February 13th. The two massage therapists took great care of us and they should also be recognized, even thought I can't remember their names.

  Feb 18, 2025
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  Winter getaway

  Quiet resort, mostly older couples, no music at pools or entertainment in the evening. Clean and comfortable although our room was extremely musty smelling. View from balcony beautiful. Waves at the beach are bit intimidating so not great swimming at resort. Decent food, stayed all inclusive which las Brisas II was included even though it said it was an extra cost. As others have mentioned, having to settle the bill every time got a bit old by the end, would deter me from grabbing something from the buffet because it was always a process. You can ask for a menu at buffets and order off of that as well for all inclusive, this was not advertised so you have to ask. Dress code for al la cartes not enforced, plenty of men in sandals and shorts, hats. Overall, enjoyed our stay.

  Feb 16, 2025