Le Meridien Visconti Rome

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2924 reviews

• 

  Great hotel, but be cautious about using the hotel's aiport transfer.

  My husband & I stayed 4 nights at the hotel. We had a fantastic stay - comfortable room, pleasant staff, good breakfast. I would have given the hotel a 5-star rating, but for the experience I had when leaving. I asked the hotel to call a taxi for me to take me to the airport. Taxis advertise a €55 rate to the airport (it's even written onto the outside of the car door). I specifically did not request a hotel private transfer because I'd been told the night before that it would cost something like €80. The desk lady told the bellman (I assume) that I'd like a taxi to the airport. The bellman comes, takes my bag, walks with me outside and tells me that I can take the private transfer car to tbe airport for the same price as a taxi, €55 (he specifically said €55). I agreed, assuming that this car was being made available at market rate for taxis because it was not busy at all (Monday 9am) and the car was just sitting in the parking lot, not being used. We arrived at airport, and the driver tells me that if I want to pay with credit card, the price is €65. If I have cash, I can pay the "discounted" rate of €60. Now, I was planning on paying €60 anyway. because I was going to give a tip. But, this is not what was communicated by hotel personnel, and I was not happy to give up my more limited cash. After exiting the car, I called the hotel and told them what had happened. They were, of course, apologetic. But, I wrote this as a caution to not trust even what the hotel staff are telling you about the price for the private transfer service recommended & provided by the hotel. Not a huge deal, but I was left with a bad taste in the mouth after what had otherwise been a wonderful stay.

  Jan 26, 2025
• 

  Best to Consider Other Options

  Location is this property’s strongest asset, with the Vatican approximately 20-minutes away by foot and the Colosseum about 40-minutes away by foot as well. Rooms are very small, even those labeled as Deluxe (in which we stayed). Bathrooms are tiny, and we dealt with sewer gas odors daily. Amenities were never replaced, and maid service couldn’t care less about the Do Not Disturb sign or light. Walls are paper thin…neighbor sneezed, we said “bless you” out loud and he responded with thanks…ridiculous. Breakfast is adequate although obvious every attempt is made to find the least expensive products. Juice comes from a machine that uses concentrate, and the coffee machine “brews” coffee in a matter of seconds…tastes like the colored water it is. Rooms above us were undergoing construction, and the workers arrived and started making noise around 06:30 AM…even on Christmas Eve! Management agreed this is unacceptable, but never confirmed they would address it…we woke up at 07:30 AM on the 26th to power tools…ridiculous. To add insult to injury, we were not told of the construction above us when checking in. There are better options in Rome!

  Jan 04, 2025
• 

  Good and smooth services

  They do everything right to keep you in best services , from the fast check in and out , also bellboy around all the time , ready to help and fast services , nice complimentary minibar , also best location , just the housekeeping not concern to change the body wash in the bathroom, also they charged me for internet !!! They said you used charged one , I don’t know but I have kids and it is silly thing still hotel looking for extra charge on the internet .

  Dec 24, 2024
• 

  Fantastic location, friendly service

  We arrived early and were allowed to check in immediately. There’s no platinum lounge, but there were some complimentary drinks in the minibar. The room was very nice, but the LOCATION is the draw. We walked almost everywhere we were interested in seeing except Ancient Rome, which is more of a taxi or metro ride away. One weird thing: the front desk wouldn’t accept postcards for mailing, and I’ve never had that experience before at a Marriott property.

  Dec 23, 2024
• 

  Good location for sights and restaurants

  Excellent location for sights and restaurants. Our room was a bit small for an accessible room. Bathroom was too small for wheelchair. Staff overall are friendly and welcoming. Excellent breakfast on premises and very inexpensive. Roof top has an excellent lounge. Front of building needs a permanent ramp. Valet was very kind in bringing out a temporary ramp.

  Nov 17, 2024