Resort Details
- 24-hour front desk
- Coffee shop
- Concierge desk
- COVID test onsite
- Dry cleaning†
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry†
- 24-hour front desk
- Coffee shop
- Concierge desk
- COVID test onsite
- Dry cleaning†
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry†
- Outdoor pool
- Safe deposit box†
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
- Pool †5 outdoor swimming pools (96,875 ft2 of pools)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4652 reviews
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Jan 28, 2025Overall, we really cannot recommend this hotel
The Live Aqua grounds are beautiful, as are the pools and the hotel common areas. New and clean. The staff is friendly and very accommodating, we didn't feel at any time that we were being pressured for a tip nor did we see any time share salespeople. Our butlers were great and always helpful and available However ….We will likely not return because: -The food was either average or borderline not edible. With a very few exceptions, we felt like we were taking a risk with the prepared foods and had to send several entrees back. There is a "french" restaurant - nice atmosphere, but food not good. We ate at the Italian, again very nice atmosphere but service very slow, and food was just passable. The buffet was pretty solid and you could always find something good to eat and cooked to order and the hibachi was actually pretty good, cooked at the table and fun. -Not enough chairs at the beach, even in the VIP retreat area. We upgraded to get a swim out pool room but several times we came out after breakfast and all the chairs in both sections were taken. -Loud, thumping music from about 4pm till the evening. If you are looking for a quiet relaxing getaway, this is not the place for you. At least not after lunch. You can hear the loud bass thumping in your room or wherever you go throughout the resort. IF you have the misfortune of staying in one of the buildings closest to the main reception, you will hear it until late in the evening. thank god we were not close enough for it to bother us while sleeping. -Main Pool Closed for 4 days! During our third day, they made an announcement that the Main Pool will be closed for 5 days due to construction starting tomorrow. We were not fans of the main pool BUT that meant that all the guests moved to the quieter pools along with the party and the DJ, and thump thump thump. -Swim out pool and spa: We paid an extra $600 dollars for this BUT the water was TOO COLD in both for us to use them. It was a bummer. maybe in the summertime, they would be warm enough to swim in. -the hotel room was nice and very large and modern BUT as you may have read in other reviews, the bathroom is NOT separated from the bedroom so you really need to very comfortable with whoever you are sharing the room with. It's weird, maybe an island thing, but most of the guests are coming from counties where bathrooms have a door. Kind of a given. -The Beach was nice and kept very clean, it's not officially on the Caribean side of the island which means the water is not super clear, but it was green/blue and very nice to swim in. Overall,we really cannot recommend this hotel. Especially if you are looking for a relaxing, quiet place. The bad food and loud music, the lack of available chairs at the beach and also the construction issues and cold water will keep us from coming back. It’s a shame because the hotel is really beautiful and the staff is excellent.
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Jan 28, 2025Amazing resort
Beautifuk resort. Very clean and well cared for. Customer service is outstanding. Food is amazing, never a bad meal! Pool and beach area were wonderful, always had a place to sit. Overall an amazing vacation. Definitely would recommend and return!
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Jan 28, 2025
Perfect chill time in the sun!
Very comfortable, friendly and enjoyable. Salvador, libda, Nathaly, and Luis were excellent servers. We so enjoyed their support for anything we asked for. And Eric was the best Butler ever. Excursion we took arranged by Eric to the reef was splendid.
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Jan 28, 2025
Excellent Experience
At Liberi and Mira Flores, Salvador's team was outstanding. They delivered wonderful smiles and excellent service every day. Thank you Salvador, Linda, Nathalie, and Luis for making our vacation an excellent experience. We will be back soon!
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Jan 27, 2025
We Love Live Aqua!
Salvador, Linda, Nathalie and Luis were awesome. They were available for and exceeded our needs. Salvador's team greeted us each morning with a warm smile and a big "Hola". Thanks for every thing. And a big shout out to Rosura! We definitely recommend your resort to others!
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.