Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
153 reviews
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Mar 26, 2025Peaceful winter getaway 😎
I write this review with a smile. This was our second visit to this amazing resort, and it was just as incredible as the first visit last year! THE ROOMS We started our stay in a standard room this year and upgraded to an ocean view with plunge pool. While all rooms are beautiful, I highly recommend the ocean view, you might even see whales in the distance! We stayed in a beachfront villa the year before and enjoyed the bigger exceptional room with the great accessibility, to what felt like was our private beach. The coconut body cream, mango body scrub and nightly little gifts made our vacations so special. The mini bar was promptly refilled and our request for wine was waiting for us upon arrival. THE STAFF As many reviews have already stated, the staff are what make this resort shine. I would like to thank Emma our Ambassador for her attention to detail and quick responses to messages. All our messages were answered within minutes by Emma or whoever was covering our calls. Restaurant reservations were made in advance and we were able to amend them with ease. They also handled bookings for any classes we were interested in. Special thanks to Eddyl and Agusto for their outstanding service! Everyone that we encountered was so friendly and helpful the cleaning staff, bar and restaurant staff and Jose who introduced us to the sounds of plants. This resort is truly a unique stand alone experience where you will never have to fight for a chair (no towel games) The beach is private and small with no vendors and lots of trees for shade. You are provided with a button for service and drinks are top quality with great variety and fun garnishes. We found the food ranged from great to pretty good. Our favorite was Carey for breakfast and Manaya for dinner. You will never be hungry! Visit the lobby bar for really unique drinks! This wellness resort feels tranquil most of the time. The only semi negative comment I have is the 5pm very loud disco music from the beach. Not very relaxing and seems bit out of place at a wellness resort. Again, this is a very special place and we are already planning our next visit😎
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Mar 25, 2025
Unmissable
It's a paradise. Starting from the beach, the views from the room and the whole island in general, everyone is attentive to your needs. Really what is most valued is the human quality of the staff, always with a smile answering every query or need. We will definitely be back!
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Mar 22, 2025
A paradise of tranquility
Paradise site. The site was approximately 25-30% occupied. There was great ease in finding an advantageous place at the beach or pool. The staff were very attentive and kind, often exceeding our expectations. The fact that we are assigned an “ambassador” (in a way – in the American sense of the word – a “concierge” who assists us with our questions, with booking meals and activities on and off site) is an asset of this site. The quality of the facilities (which are recent and in perfect condition) is impressive as is the cleanliness. Food-wise, it is happiness: varied and abundant offer in every restaurant and for every meal of the day. The beach is beautiful and well maintained. Very safe place (hotel site) with private beach in addition to access to the public beach (off site but on the same island as our hotel) for a more "immersive" experience. I would recommend this site to adults who want to rest and have a zen stay. It is not the ideal place to come with children (they are accepted but the activities and menus are not designed for them). Also, this is not the place to party all night (musical shows varied by excellent musicians and ending at 10pm). Communications are in Spanish and English. If you are strictly unilingual Francophone, it could be more complicated even if we will do everything possible to satisfy you. The clientele, during our stay, was (according to my estimate) 60% Spanish-speaking, 30% English-speaking and 10% Francophone and other. The low occupancy of the site at the time of our stay meant that at least 2 of the restaurants were still open, 2 were open about every 2 days (Manaya steak house, Senda, Dominican cuisine) and 1 (La Palma, buffet) did not open. This in no way affected the quality of the dining experience. The house wines (included) are varied of good quality and the wine list (not included in the package) is extensive but tends towards expensive wines (some under $100 USD and most between $100-400 USD). Champagne Moet and Chandon offered graciously by the pool and beach! This is a 5-star property that justifies the price charged. Recommended without reservation
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Mar 11, 2025
Unforgettable place
Fantastic hotel, recommended. Privileged location. Magnificent facilities. Re-emphasize your staff... Luis, Thalia, Jordy, Miguel, Carlos J, Rafaela, Ingrid, Bety, Alvarito, Augusto, Maria Cristina, Bethany...
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Mar 10, 2025
A Private Paradise
My husband and I wanted to go on a relaxing all-inclusive beach vacation, but wanted a more unique location. There are so many all-inclusives in the DR, so it's hard to filter through all of them and most of them have suspiciously high Google reviews. Cayo Levantado Resort did have a lot of good Google reviews, but not too many from international travelers, so I was hesitant to book. We are foodies and did see some reviews about how great the food was, so I took this place a little more seriously, went on the website and saw the high price tag. I wasn't sure if I wanted to spend between $7k and $8k for a week vacation, so I didn't commit, especially when I saw that this place was a little harder to get to. Fortunately, a couple of weeks later (in Sept. '24) I saw that they were having a 60% off sale and that sealed the deal for me. When I booked I saw that the resort offered a car service from to and from the Samana airport, which was perfect. We ended up vacationing there in January and both my husband and I couldn't be happier with how everything went. The resort is absolutely gorgeous and the island is beautiful! When we got there we felt like we had the place to ourselves as there were hardly any guests (every day more and more people started to appear), and our Seaview Junior Suite was awesome. The food at all of the restaurants were really good - we are foodies, so this was important to us! We even ordered food to our room one night and weren't expecting the quality to be as good and we were blown away with how great it was. We enjoyed the different activities the resort offered - we did a paint and sip one night and they had a lot of live music, specifically one band with a super talented saxophone player that we really loved. During the day we did some sound healing and meditation classes at their wellness center, which was really lovely. The resort had some really interesting events at their garden - a Cassava cooking class which was super fun and a "plant disco" where you were able to listen the the different frequencies of their plants. Jose instructed both of these classes and he seemed to genuinely really care about the plant life and the island. In fact, all of the staff at the Cayo Levantado Resort were great - the restaurant staff, the cleaning staff (who I felt went above and beyond during our stay), and our ambassador, Edyle aka Eddie, was the absolute best! Eddie was so energetic, fun, attentive, and really made us feel at home. The only thing that we did not appreciate was the day that we left another ambassador met us at the front of the resort to send us off - he pressured us to leave "appreciation" with him and tried to convince us that it would be split between him and Eddie because they were a team. The one day that this guy "filled in" for Eddie he sent us one generic Whatsapp message in the morning and did not respond to our inquiries. Eddie did let us know that this guy would take care of us while he was out and made a note for him to set up a tour for the public beach and some other things, which this guy did not reach out to us about. We did not feel comfortable leaving him a tip, since we felt he did nothing to deserve it and feared it wouldn't make it back to Eddie, so we left the money with the front desk with a note to Eddie. Overall, I was worried that a week would be too long and we would get bored, but it was the quickest week of my life. My husband and I were extremely happy with our decision to stay at the Cayo Levantado Resort and would gladly visit again!