Maison Colbert Meliá Collection

Customer Ratings & Reviews

TripAdvisor Traveler Rating

59 reviews

• 

  Worst Experience of my life and still in pain!

  I visited this hotel last weekend for two days after leaving SO Paris hotel and was greeted very nicely with staff. The horror started right after I took my second shower at this location. The towel warmer was faulty heating to 36C and caused a horrible burn on my left arm. My skin is missing and bubble with a black scar next to the scabs. I called down instantly for the concierge who had another attendant confirm it was up too high and another who brought burn cream. To my dismay while checking out the staff tried to offer me a free breakfast (which was already paid for by my AMEX rewards) and then I received a lukewarm email from Solene apologizing but offering me points to stay. This is unacceptable! For something that will require further medical attention. I have not heard back from anyone after asking Solene to further my request.

  Feb 06, 2025
• 

  Wonderful stay

  We had a wonderful stay for my first visit to Paris. The hotel is in a great location. Close to a Metro station and lots of dining options nearby. The hotel is on a small side street, so it is quiet in a busy area. The staff greeted us warmly when we arrived, which was very welcome after a long flight. They were also very helpful with dining and shopping recommendations. Would definitely stay again.

  Feb 04, 2025
• 

  Wonderful 1st time visit - Maison Colbert - great location

  My wife and I visited Paris for the 1st time in our lives the 1st week of December. Arrived Saturday at 8:30 AM and the front desk person was extremely helpful. The room was not ready (nor did we expect it to be) but they secured our luggage, provided us a map, some basic suggestions and off we went to wander (in fact we wandered an average of 18,000 steps each day). The hotel was supposed to call us when the room was ready but I think they lost my cell phone number or forgot because when we returned around 3:30 PM the room was ready and I had an email telling me it was ready at 2 PM. No big deal. Our room was a singular extra (I paid more for the slightly larger space with the sofa). Please be aware that the singular extra rooms are all located next to the service elevator so very infrequently we did hear some slight noise but again not enough to be an issue. Room was wonderful but tight by American standards but we knew that going in. Small but clean bathroom area with a shower area. Breakfast buffet was included in our package and in other reviews, I heard people complain because each day was the same exact items but we had really good food and enough variety to not be bored. This is a small hotel (35 room total I think) so the breakfast area was small but cozy. Wonderful court yard area but was way to cold to sit outside but imagine in spring , summer or fall a great place to relax. Entire staff (dining, front desk, cleaning) were all very nice and willing to do what they could to fulfill requests. The dining area is also has a very small bar with very limited selections and it was closed Monday - Wed during our visit but when I requested an after dinner drink upon our return to the hotel on late night, the front desk did open the room and pour a whiskey which I took to the room. The hotels locations (1 minute walk to the Seine) with immediate views of Notre Dame plus the neighborhood area had no shortage of food, drink and people watching options. I will make one small comment and only because I read it in someone else's review. When you exit your room into the very short hallway to steps or elevator, there is some time of automatic air freshener device on the wall and while the dispensed fragrance did not bother me, my wife thought it smelled like a person applied too much cheap perfume. Again, this is not a complaint but we did smell something like the other person. Perhaps a lavender or lemon scent would be more welcome. Overall, I believe the hotel delivered exactly what we wanted, had a great staff and was an excellent value.

  Dec 08, 2024
• 

  Cute boutique slice of Parisian chic

  My colleague and I had a lovely stay here for 2 nights. A cute boutique hotel with lots of history. Quirky individual rooms with all the amenities and comfortable bedding etc. Nice additional touches for Melia club members. The staff are welcoming and helpful and the location is a bonus. Right by Notre dame but jsir away from the tourist hoards. Nice cafe’s and ships/supermarkets around each corner. We loved it. Only downside was the onsite bar/cafe not being open on a Monday or Tuesday evening but there are great choices nearby to eat and drink.

  Nov 22, 2024
• 

  Une horreur

  The entire hotel reeks of a harsh, synthetic chemical fragrance that permeates every space, including the rooms. The smell is so nauseating it leaves a bitter aftertaste in your mouth. Industrial-sized diffusers flood the hallways with this overpowering stench, creating an environment that’s downright unbearable. Staying here feels less like a hotel experience and more like being trapped in a cheap Vegas strip club. Ignore every positive review—this place is an assault on the senses. Avoid at all costs.

  Nov 09, 2024