Resort Details
- 24-hour front desk
- Bell staff/porter
- Complimentary cocktails
- Concierge desk
- Conference facilities
- Elevators
- Exercise gym†
- Free high speed internet connection
- Free parking
- Luggage service
- 24-hour front desk
- Bell staff/porter
- Complimentary cocktails
- Concierge desk
- Conference facilities
- Elevators
- Exercise gym†
- Free high speed internet connection
- Free parking
- Luggage service
- Onsite laundry†
- Outdoor pool
- Restaurant
- Spa
- Tour/sightseeing desk
- Business Center
- Wedding services
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1075 reviews
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Feb 03, 2025Terrible Trip
This resort was the worst resort I have ever stayed in. I traveled for work many times and my wife and I have taken 2-3 trips per year in the last ten years, all being at top motels, hotels and resorts. This resort may have had good beaches, nice pools and friendly people but the room was abysmal. First of all, its decor was straight out of the 1960s, pick concrete bed stead, couch and mirrors covering every wall. The kitchenette had a broken microwave, a phone with a broken cord, no pans for cooking, shoddy utensils, dirty floors they never cleaned (we were there one week), a safe that did not work, and to top it off, we were expected to change our own sheets, pillowcases, towels and washcloths. No dish soap for the dishes. We had to gather our dirty items, put them in a plastic bag, and set them outside the door. They were picked up, washed and the same items brought back later that afternoon. It wasn't until the last day we finally got a shower mat. Met other guests who had the same issues. These people had similar rooms who were upgraded once they bought into their membership program. The food cafe was under separate ownership so they were a little different. It was open from 8 a.m. to 6 p.m., with about ten items offered for each meal. Prices were above average, ranging from $8-10 for breakfast, to about $25 to 35 for their late afternoon meal. The food was good and enough was offered. Liquor was the same. All in all, the worst place I have ever stayed at. I would never go back to it, nor would I recommend it to anyone.
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Jan 26, 2025Excellent location, mediocre rooms.
The beach location can’t be beat. Staff was pleasant and friendly. The room was ok, it had a good amount of space for 2. Being able to cook meals there was a good money saver. The only major downside was the bed. It was terrible. It was way too firm and it was a terrible nights sleep. The restaurant onsite is good, staff was friendly and courteous. It’s also affordable with good food.
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Jan 10, 2025NEEDS AN UPDATE STAT!!
Pros: The rooms had lots of space and the Beach and Pool area were very nice with lots of activities for the kids to keep them busy and entertained. The free ferry to the marina was really nice. Cons: This resort needs a serious update! We had a 3 BR villa, which was actually 4 separate rooms. One of our units was leaking water from the AC unit in the kitchen all over the floor. In another unit, the AC wasn't working so we had to call maintenance. All of the units appeared to have what looked like mold spots/stains on the floor, and some of the appliances were broken or falling apart.
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Dec 26, 2024
Nice place, not so nice staff
The resort itself was beautiful. Some of the staff were caring and nice however most of the staff were not pleasant and acted like we were a burden. For example, we called the front desk for towels one time in a 7 night stay and the front desk woman told us to come get them. When my husband went to get some, she said there was only one left and was not interested in helping us find any clean ones. It was discouraging to say the least. We did the 90 minute tour and was interested in being members but once we made our final decision which was a no, they were not interested in making our stay enjoyable. Also, if there is no cruise ship, forget about anyone caring about the people staying on the actually property. The motto appeared to be quantity over quality. Also, I suggest renting a car, taxis to anywhere on the island are outrageous. There is no shuttle offered to anywhere but the grocery store once or maybe twice a week. We enjoyed our time but we have zero plans of visiting again.
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Dec 26, 2024
The resort site picture is miss leading.
If you read the web site and think it's accurate you will be fooled. the resort is dated and offers no activities on the beach as it indicates on their web site. The pool is the nicest thing in this hotel and it is not really that good. the tv's in the rooms are from the 90's and have poor pictures and sound. I was not happy with the amenities. The beach is beautiful. If your looking for a resort with very little guess and just want to relax on the beach and don't care for the amenities. Then this resort is for you.
- Minimum Check-In Age: 18