Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    *Champions Restaurant Sports Bar
    *Las Ventanas Coffee Shop
    *Las Ventanas Lobby Bar
  • Various Restaurants
    *La Capilla Argentina Steakhouse - This Argentinean restaurant features a hearty breakfast buffet and à la carte dining - offering local and international menu selections. Open for breakfast and dinner. Dress code: Formal

    *Champions Restaurant Sports Bar - All-American eatery offers comfort food in a sports-bar setting featuring nightly Karaoke and pool tables. Kid's menu available. Open for lunch and dinner. Dress code: Casual

    *Mikado Japanese Teppan Yaki - Japanese cuisine, including sushi and teppanyaki where the chef cooks at your table. This restaurant offers a full bar and kid's menu. Open for dinner. Dress code: Formal

    *Sasi Thai - Unique Thai specialties and cocktails. Delight your senses with new flavors. Open for dinner. Dress code: Formal

    *Bahia - Located beachside, this casual restaurant offers fresh seafood and international fare. A full bar and kid's menu are also available. Open for lunch.

    *La Isla - Open-air poolside grill specializes in international fare and seafood dishes, serving lunch, snacks and beverages. Restaurant features a full bar and kid's menu. Open for lunch. Dress code: Casual

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
On-Site Amenities
  • Babysitting,Offsite†
  • Baggage hold†
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Housekeeping - weekly
  • Laundry/Valet service†
  • Babysitting, Offsite†
  • Baggage hold†
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Housekeeping - weekly
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box†
  • Sauna†
  • Tennis court†
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Business Services†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Hot tub
    2 Indoor Hot Tubs 1 Outdoor Hot Tub
  • Non-Motorized Water Sports †
  • Pool
    There is 1 pool on site.
  • Sauna †
  • Tennis court †
    There are 2 tennis courts onsite. There are 1 lit tennis courts onsite.

† Fees may apply

Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed fee of $25.00 (plus applicable tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    Mandatory hotel-imposed resort fee inclusions:
    o Wireless high-speed internet in guest rooms
    o 2 welcome margaritas in Lobby Bar
    o 4 hours daily kids club for up to 2 children aged 4-12 in same room.
    o One hour use of tennis courts daily (2 guests)
    o Laundry pressing – 1 item daily
    o Skin consultation in Spa, reservation required.
    o Daily culinary and mixology tasting activity
    o Daily use of sauna in the Spa
    o Daily fitness classes (i.e. selection of Yoga, Crossfit, Water Zumba – varies per day)
    o Two mini bar snacks per stay.


    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

  • Pet Policy : Pets Not Allowed

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