Marriott's Kauai Lagoons Kalanipuu

Customer Ratings & Reviews

TripAdvisor Traveler Rating

540 reviews

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  Absolutely Beautiful Resort!

  Aloha - my wife and I celebrated our 45th wedding anniversary and her birthday at Kauai Lagoons. This was our fourth stay at Kauai Lagoons and we have already booked for next October 2026. The property is absolutely beautiful and the refreshed rooms show and function very well. The entire Staff here is amazing and really takes care of the property. Gardeners, grill cleaners, pool cleaners, housekeeping were busy throughout our 9 day stay. Some things to ponder: we noticed that construction seems to have stopped for now at the Timbers Resort as there was no construction equipment visible. There is a new Hilton Hotel being constructed o the east end of the Kauai Beach Club property. Although visible, the construction did not impact our visit. Also, since our return flight to the mainland was scheduled to leave Lihue at 8:30 PM we booked an additional night so we could leave the property and go right to the airport. It sure made the last day on Kauai a very easy and relaxed day. Special thank you to Brittany at the Front Desk who was very pleasant and helpful during our stay! Safe travels to all! Mahalo!

  Oct 30, 2025
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  Carefree time because of a great TEAM!

  Amazing time! My family traveled with 6 adults and 5 children 3 and under. Resorts like this make us proud to be MVC owners. The team that Jared, Candee and others have drafted are a great example of how happy respected players out perform expectations. Britney's front desk team is a prime example. Bryan, Daphane, Noelani, Crystal are just a few of the knowledgeable and always ready to help with a smile. Alyssa was absolutely wonderful doing crafts with the adults and children. The security team was cordial but protective of the grounds that the landscaping group take great pride in. Cannot say enough about the housekeeping crew. For future visitors- One issue we had was this is a cashless resort. We ran out of tip money and will not let that happen again. We look forward to another great visit next year! Aloha

  Jul 26, 2025
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  Secluded, hidden gem!

  If you want some quiet, secluded time, in a THREE bedroom timeshare, this is the place to be. Off the beaten path with great views. Grounds are extremely well kept. Although some rooms are island views and other are ocean views, ALL rooms can see the ocean and the bay. Been here multiple times and love the location. This is not a full service facility, no room service, restaurant, or other amenities. They do have an activities center, pretty decent workout facility, a pool (that although small, never seems crowded), and a 24 hour mini mart for sundries, food, and drink items. The engineering team and front desk staff are second to none and will address any issues that you may have. Only reason for a rating of four instead of five is that the closest shopping, beach, restaurants are a mile away.

  May 02, 2025
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  Great resort, very attentive and friendly staff

  We went with a family as a part of our Marriott Vacation Club. From beginning to the end the stay was very enjoyable. Our rooms were well equipped. Staff was very attentive, friendly, always willing to go an extra mile to keep us as comfortable as possible. They also had a nice variety of activities.

  Apr 29, 2025
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  "Forgot" to tell me there was no air conditioning.

  Booked this hotel on the Bonvoy app when we were stuck at the airport. Big mistake. I figured out in the middle of the night that there was no air conditioning. I assumed that it stopped working during the night and called the front desk just to let them know. The manager informed me that he knew there was no air-conditioning when I checked in and he "forgot" to tell me. It was very clear to me that he was lying and that I'd been scammed into paying $700 for a hotel room that had no air conditioning. He offered a 10% discount on my bill. I called Marriott corporate expecting they would be pretty concerned at the dishonesty but they said "Marriott Vacations Worldwide and Marriott International are separate entities" and they forwarded my complaint back to the property. I know the vacation club/timeshare business can be shady but for Marriott International? The property is also pretty rundown by the way.

  Feb 05, 2025